service engineer (BESS)

Description

We focus on the green energy transition and contribute to a more sustainable, flexible and secure energy system while balancing social, environmental and economic considerations. Hitachi Energy consists of approx. 40,000 employees in 90 countries. In Denmark, we are approx. 55 employees distributed at the head office in Skovlunde as well as Middelfart and Esbjerg.

The organization is informal with colleagues who help each other in everyday life. We have a great working environment with good colleagues, good cooperation and high spirits.
 

Job description

• Execute service work on Batteries Energy Storage Systems according to work instructions and in accordance with Hitachi Energy standard processes
• Deliver quality customer service to satisfy customers. Perform preventative and corrective maintenance at site or from remote
• Identify technical problems and make analysis through remote or on site activities in different areas (service, installation and commissioning, retrofits, technical assistance)
• Utilize the HE remote connection tools to collect data from the installed fleet and provide meaningful data analytics
• Work in close cooperation with the R&D and engineering team to identify digital solution and support the expansion of the service scope on the Hitachi Energy BESS installed base
• Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance
• Act as resolution owner of the cases opened by the customers
• Keep the assigned fleet database always up to date in terms of system configuration
• Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents

More about us
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. www.hitachienergy.com