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Service Manager Switzerland, High Voltage Products 100% (f/m/d)

Location: Zurich, Zürich, Switzerland
Job ID: R0025651
Date Posted: Sep 22, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Senior Management
Job Schedule: Full time
Remote: No

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Hitachi Energy, High Voltage Products, is renowned worldwide as a specialist for power transmission and distribution. The Service unit is responsible for the worldwide after sales support of generator circuit-breaker (GCB) systems and gas insulated switchgears (GIS), including training, installation and commissioning, scheduled maintenance, added value services, troubleshooting, extensions, retrofits and replacements.

Are you looking for an exciting opportunity to lead a large team with P&L responsibility in the green energy sector? Join our diverse and inclusive team in Hitachi Energy as a Service Manager for High Voltage products in Switzerland. Take the lead in driving profitable growth, fostering collaboration, and delivering outstanding customer experiences. As we actively participate in the exciting green energy transition, you'll have the opportunity to contribute to a better future! Join our team and be at the forefront of shaping the future of High Voltage Service.

We also offer smart working options to ensure that you can maintain a healthy work-life balance.

Your responsibilities:

  • Business responsibility: manage the P&L responsibility for a 100MUSD business including installation and commissioning, maintenance, life cycle support and extensions for high voltage equipment installed worldwide, leveraging innovative and digital solutions

  • Inspiring Leadership: Drive growth and excellence by empowering a diverse team of 200 employees in Switzerland, as well as the extended teams in India, Czech Republic and Germany

  • Customer-Centric Approach: Build strong relationships, understand diverse global customer needs and deliver tailored solutions that meet them, ensuring exceptional experiences throughout the equipment lifecycle

  • Collaboration and Inclusion: Foster a culture of teamwork and inclusiveness, harnessing diverse perspectives to drive innovation and optimize service delivery

  • Operational Excellence: Execute projects flawlessly, leveraging digital tools and technologies to enhance efficiency, productivity, and customer satisfaction

  • Safety and Compliance: Champion a safe and compliant working environment, ensuring everyone's well-being and integrity

Your background:

  • Inspirational leadership and customer focus, with a passion for delivering an exceptional service experience

  • Management experience in the energy sector with a proven track record in leading large-scale operations, incorporating innovation and digitalization

  • Master in engineering or business studies

  • Collaboration skills and commitment to diversity, fostering an inclusive environment

  • Fluent spoken and written English. German is a plus

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