For the past 20+ years our software and products have been deployed at leading healthcare organizations across the globe. Our work helps to save lives by ensuring that patient and provider information is accurate, clean, and shareable within complex IT environments. Our market leading technologies enable interoperability, reduce inefficiencies, provide confidence in data, and increase patient safety, all of which are key initiatives at any healthcare organization.
The IT Systems Engineer will be an integral part of our small, but growing team. In this role, you will be responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware and computer peripherals.
Bachelor's Degree in Computer Science or related technical discipline or equivalent
5+ years of experience in an information technology function
Experience working in a domain controlled environment and making AD & Group Policy changes
Experience setting up SSO apps using SAML configurations via Azure MyApps (preferably), Okta, OneLogin are some examples.
Solid experience with SAML SSO attributes and claims translation
Extensive Azure skills
Working knowledge of a range of diagnostic utilities
Exceptional written and oral communication skills
Ability to conduct research into hardware and software issues and products
Ability to present ideas to both technical and non-technical audiences
Highly self-motivated and directed
Proven analytical and problem-solving abilities
Experience working in a team-oriented, collaborative environmentJob Responsibilities:
Manage and enroll devices into InTune Endpoint Device Management
Assist in helping deploy Azure Virtual Desktop instances (prior experience not needed but willingness to learn)
Assist in setting up Azure Storage Accounts and FSLogix Roaming profiles instances (prior experience not needed but willingness to learn)
Knowledge setting up SSO apps within Azure MyApps or a similar tool like Okta
Create, manage and domain join Azure Virtual Machines
Review User Sign-In logs for troubleshooting purposes
Review and Implement Conditional Access Policies
Support End users with MacOS and Windows
Manage and Support JAMF joined MacOS joined devices
Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution
Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications
Schedule and perform software and hardware improvements, upgrades, patches, reconfigurations and/or purchases
Test fixes to ensure problem has been adequately resolved
Perform post-resolution follow-ups to help requests
Deploy workstations, printers and additional office machines in a mixed Windows/OSX environment
Manage all end user software, including operating systems and productivity software as well as office network connectivity solutions
Conduct program reviews to evaluate alternative plans, improve systems engineering processes, manage program technical baseline, and perform system level tests to assure that subsystems and system performance is achieved in accordance with approved specifications
Prepare technical documents which define, specify, and recommend system/subsystem characteristics
Prepare management reports and conduct technical presentations for planning, implementation and corrective action using application of engineering principles
Perform validation of systems, including development of criteria and procedures as well as analyze and/or evaluate results of major engineering systems
Provide system/program engineering, technical support and technical training in support of our organization's programs and initiatives, including but not limited to: acquisition, development, integration, sustainment, continued evolution, deployment and installation, and operational oversightWhat We OfferExciting Projects:
With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies. Collaborative Environment:
You can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!Work-Life Balance:
GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.Professional Development:
We develop paths suited to your individual talents through international knowledge exchanges and professional certification opportunities.Excellent Benefits:
We provide our employees with private medical care, sports facilities cards, group life insurance, travel insurance, relocation package, food subsidies and cultural activities.Fun Perks:
We want you to feel comfortable in your work, which is why we create good working environment with relax zones, host social and teambuilding activities and stock our kitchen with delicious teas and coffees!About GlobalLogic
GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.
By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.
Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.
GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.