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Senior Product Experience Specialist (UX) (IRC185359) IRC185359

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Job ID: IRC185359
Date Posted: Feb 9, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): Usability and Design
Job Type (Experience Level): Senior Management
Job Schedule: Full-Time
Remote: Yes

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Description:

Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules' firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.

Requirements:

Job Summary:

Best designs, delightful end-user experience, and business goals are some key factors we work for. As a Senior Product Experience Specialist (UX), you will be leading a team of designers and will conduct design review sessions for deliverables from UX designers and UX researchers. You will also be responsible for designing UX strategies for the clients. Working with peers of other disciplines and departments to add value to the organization's vision is needless to mention.

As Senior Product Experience Specialist (UX) you will be responsible for developing junior and mid-level members of the team while working with the business to understand what it needs from the UX team, and identifying opportunities or creating new products. Project planning and resource management for UX work is expected.

Job Description:
• Work in sync with other teams and departments to make a balance between business strategy and user needs.
• Connect with all stakeholders to understand their core requirements, product vision, business strategy, etc., and ensure its achievement through UX solutions.
• Based on the inputs from the UX designer, researcher, and B.As, bring the perspective of the user into the decisions the business makes every day and provide suggestions about what works for the customers and what won't.
• Guide the team, and provide them with the right work conditions so they could do their tasks the best way possible.
• Discover (from Inside as well as the outside the company) and select talented designers, find out what best they can do, and group them into a high-performance team.
• Act as a facilitator for the client to remove impediments. solve problems, conciliate different points of view, and promote conditions to deliver the best user.
• Delegate tasks to team members, prioritize their activities, define their deadlines, and allocate team members according to the right level of expertise to accomplish each task.
• Review and approve the design solutions created by the team, drive the team members in their tasks, actively participate in the discussions about any project and assume entire responsibility for the team's proposed design solutions.
• Establish a performance evaluation routine for the team, give feedback constantly to each member, and set expectations about their delivered results.
• Plan the next career levels for each team member, observe their professional evolution, and nominate them for reward & recognition according to a fair system of meritocracy.
• Manage the team budget, planning and managing their expenditure.
• Contribute to the implementation of a design & innovation culture, by applying design thinking techniques and by encouraging discussions about future vision & Prospects.
• Articulate vision, inspire clients to adopt a design thinking mindset and drive the product strategy, roadmap, and governance.
• Apply design thinking approach, design methodology, tools & processes to generate new ideas and concepts.

Education and Qualification:
• 13-15 years of experience as a User Experience Designer with substantial experience in product and web/mobile application design.
• Degree in B.Des/M.Des/MFA Degree or equivalent qualification.
• An excellent detailed UX artifacts portfolio through an online showcase.
• Knowledge of Product Design, Design Thinking, and Usability Principles is a must.
• Experience in team management and mentoring.
• Must have excellent communication skills (written and verbal) and presentation skills.

Preferences:

UX Design and UI Design

Job Responsibilities:

Work in sync with other teams and departments to make a balance between business strategy and user needs.
• Connect with all stakeholders to understand their core requirements, product vision, business strategy, etc., and ensure its achievement through UX solutions.
• Based on the inputs from the UX designer, researcher, and B.As, bring the perspective of the user into the decisions the business makes every day and provide suggestions about what works for the customers and what won't.
• Guide the team, and provide them with the right work conditions so they could do their tasks the best way possible.
• Discover (from Inside as well as the outside the company) and select talented designers, find out what best they can do, and group them into a high-performance team.
• Act as a facilitator for the client to remove impediments. solve problems, conciliate different points of view, and promote conditions to deliver the best user.
• Delegate tasks to team members, prioritize their activities, define their deadlines, and allocate team members according to the right level of expertise to accomplish each task.
• Review and approve the design solutions created by the team, drive the team members in their tasks, actively participate in the discussions about any project and assume entire responsibility for the team's proposed design solutions.
• Establish a performance evaluation routine for the team, give feedback constantly to each member, and set expectations about their delivered results.
• Plan the next career levels for each team member, observe their professional evolution, and nominate them for reward & recognition according to a fair system of meritocracy.
• Manage the team budget, planning and managing their expenditure.
• Contribute to the implementation of a design & innovation culture, by applying design thinking techniques and by encouraging discussions about future vision & Prospects.
• Articulate vision, inspire clients to adopt a design thinking mindset and drive the product strategy, roadmap, and governance.
• Apply design thinking approach, design methodology, tools & processes to generate new ideas and concepts.

Education and Qualification:
• 10-15 years of experience as a User Experience Designer with substantial experience in product and web/mobile application design.
• Degree in B.Des/M.Des/MFA Degree or equivalent qualification.
• An excellent detailed UX artifacts portfolio through an online showcase.
• Knowledge of Product Design, Design Thinking, and Usability Principles is a must.
• Experience in team management and mentoring.
• Must have excellent communication skills (written and verbal) and presentation skills.

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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