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ERP Solution Architects Stream Lead P2D

Location: Guarulhos, São Paulo, Brazil
Job ID: R0027213
Date Posted: Sep 28, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY ITALY S.P.A.
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Description

We are looking for a ERP Solution Architects Stream Lead P2D that will be responsible to coordinate the area of responsibility.

Following the Service Optimization guidance will manage the team, coach team members and drive the team to achieve the targets.

Responsible for coordinating 3rd Level expertise for Incident/ Problem management, Application Change Management, Enhancements referring to the specific SAP stream.

This role is exclusively focused to provide application support to the country businesses who are onboarded onto the SAP S/4 Hana landscape. 

Your responsibilities:

  • Coordinate the team for ERP solution architects for the stream

  • Oversee the assignment of tickets (incidents and change request) to architects within their stream.

  • Attend meetings to stay up-to-date with the latest content and touchpoints from program

  • Manage cross-stream dependencies.

  • Align with program clusters.

  • Act as the single point of contact (SPOC) in Run for his stream

  • Investigate shortfalls, issues and complaints in current Run processes.

  • Remain up-to-date with developments in management and process optimisation​​​

  • Monitor supplier performance and organizational processes​.

  • Monitor team performance.

  • Responsible for solutioning, design, testing and support activities for related SAP modules on SAP S/4 Hana

Your background:

•           Bachelor’s Degree in any related discipline

•           Minimum of 10+ years of overall hands-on experience in implementation/ configuration of SAP

•           Ability to understand interfaces with external applications.

•           Experience of SAP S4/HANA

•           Experience in managing/coordinating multinational teams

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