Job ID: R0029350
Date Posted: Sep 28, 2023
Segment: Connective Industries
Business Unit: Hitachi Industrial Equipment Systems
Company Name: HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category): Communications & Corporate Affairs
Job Type (Experience Level): Experienced
Job Schedule: Full time
Summary of the position:
This position is responsible for the preparation and submission of all service quotes – basic repairs / PMS’s to complex rebuilds - prepares costing worksheets (materials and labor), coordinates service technician schedules and job assignments. Manages customer jobs from inception to completion – ensures timely completion of jobs, reconciles projects, completes required documentation, and closes-out field service and shop operations jobs. Role is also responsible for scheduling in-house projects - assists with costing of materials and labor, the coordination of and issuance of PO’s to third party vendors, and closing out jobs. Lastly, the position provides excellence in customer service through the timely and responsive handling of all incoming customer calls and emails.
This position reports to the Aftermarket Operations Manager at Air Industrial Resource, 6141 E. Connecticut Avenue, Kansas City, Missouri.
Duties and responsibilities:
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.