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Salesforce Platform Domain Lead

Location: Krakow, MA, Poland
Job ID: R0026526
Date Posted: Sep 28, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Management
Job Schedule: Full time
Remote: No

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General information:

Hitachi Energy has one of the largest CRM platforms globally with over 13000+ users in 90+ countries. The organisation of Salesforce domain is distributed across Poland, India, US; Malaysia. Salesforce Platform is the only CRM for the entire organisation delivering core functionalities for Marketing and Sales, Service functions.

Salesforce domain sits in the heart of the ongoing large transformation programs and planned for next 4-5 years time horizon in the organisation and comprises of modern technologies like Conga CPQ, Conga CLM, Conga eCommerce, Eloqua marketing, Player maps etc.

As Salesforce Platform Domain Lead in Hitachi Energy you would be part of the Global Platform and Applications Organisation (P&A).

P&A is responsible for delivering the programs and operations for all the platforms and apps across Hitachi Energy.

Your responsibilities/tasks:

  • Lead Delivery team(s) and act as key escalation point for cross functional issues
  • Ensure effective implementation of projects
  • Ensure stable operations with effective and efficient support organization
  • Build and maintain the Platform aligned to the given goals compliant to the Enterprise Architecture
  • Financial management of the platform budget & spend
  • Obtain, allocate and manage resources to deliver business goals and expectations
  • Manage / drive periodical service reviews with the respective stakeholders
  • Build and report regular progress to various stakeholders
  • Team management

Type of work: Hybrid

Your background/ requirements:

  • 15+ years of Salesforce Platform experience
  • Knowledge on salesforce components and solutions
  • Experience to lead global complex programs and teams
  • Strong organisational and planning skills
  • Hands on experience in financial management
  • Experience with program management frameworks, methodologies, and tools
  • Strong communications skills.
  • Strong writing, editing, proofreading, layout and design, professional printing/publishing skills are essential, including ability to present concepts verbally.
  • Proficient English language skills.
  • Strong attention to detail and ability to work under tight deadlines.
  • Proactive and self-motivated
  • Passion, Integrity and Energy
  • Experienced leader of an international team of people
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