Service Administrator

About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

The Opportunity

Reporting to the Administration Co-Ordinator, the self-motivated Service Administrator will take ownership of the day-to-day administrative duties for our Service Department. You will be inquisitive by nature as you will be responsible for the following:

• Opening, preparing and invoicing of work orders for both internal and external customers
• Maintaining branch records and documents
• Processing of timesheets and payroll support
• Participate in QA internal audits and WHS documentation
• Scheduling and booking mine site inductions, medicals and employee travel requirements
• General reception duties such as coordinate with visitors and office maintenance
• Action ad-hoc administrative duties as required

To be successful in the role you will need:

• Experience within a service orientated administrative role desirable
• Exceptional oral and written communication skills
• Professional approach to ensure total customer satisfaction
• High attention to detail and level of accuracy
• Demonstrated experience using MS Office, including Word and Excel

Benefits

Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

• A rewarding pay rate + the opportunity to earn company biannual bonuses
• Ongoing training and opportunities for upskilling with access to the latest technologies
• Career progression opportunities based on merit
• Supportive management who value your input in finding new and improved ways to achieving success
• Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.