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Service Administrator

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Location: Gunnedah, New South Wales, Australia
Job ID: NYXFY_1692670725
Date Posted: Sep 21, 2023
Segment: Construction Machinery
Business Unit: Hitachi Construction Machinery
Company Name: Hitachi Construction Machinery (Australia) Pty Ltd
Profession (Job Category): Administration & Facilities
Job Type (Experience Level): Experienced
Job Schedule: Full-Time

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About Us

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. At the heart of HCA's trusted and reliable equipment range lies a team of talented and dedicated people committed to providing industry-leading after sales service and reliable solutions.

The Opportunity

Reporting to the Administration Co-Ordinator, the self-motivated Service Administrator will take ownership of the day-to-day administrative duties for our Service Department. You will be inquisitive by nature as you will be responsible for the following:

  • Opening, preparing and invoicing of work orders for both internal and external customers
  • Maintaining branch records and documents
  • Processing of timesheets and payroll support
  • Participate in QA internal audits and WHS documentation
  • Scheduling and booking mine site inductions, medicals and employee travel requirements
  • General reception duties such as coordinate with visitors and office maintenance
  • Action ad-hoc administrative duties as required

To be successful in the role you will need:

  • Experience within a service orientated administrative role desirable
  • Exceptional oral and written communication skills
  • Professional approach to ensure total customer satisfaction
  • High attention to detail and level of accuracy
  • Demonstrated experience using MS Office, including Word and Excel


Work with a global leader and make a big difference in a company that stands in its own right. We are offering:

  • A rewarding pay rate + the opportunity to earn company biannual bonuses
  • Ongoing training and opportunities for upskilling with access to the latest technologies
  • Career progression opportunities based on merit
  • Supportive management who value your input in finding new and improved ways to achieving success
  • Be a part of a leading OEM that genuinely values its employees and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.

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