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Application Engineer - FACTS

Location: Raleigh, North Carolina, United States
Job ID: R0030224
Date Posted: Sep 18, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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  • Establishes and maintains long-term relationships with customers (and key external stakeholders) to understand needs, promote customer understanding and awareness of full product/systems/services offerings, and align to provide a solution.
  • Ensures efficient marketing activities and value proposition to the customer.
  • Communicates efficiently with customers and other stakeholders (TSOs, consultants, among others)
  • Works closely with our Front-End Sales organization to leverage relationships and the Hitachi Energy portfolio.
  • Ensures a positive customer experience throughout the sales process.
  • Seeks optimized technical solutions resourcefully, collaborating with broad Hitachi Energy FACTS team.
  • Creates added value for the customer and Hitachi Energy by using innovation and experience from installed projects. Communicates details in accordance with Hitachi Energy offering and strategy.
  • Accountable for the technical solution in tenders and will have a technical coordinating role in tenders.
  • Builds and supports FACTS team for development of competencies and employees in NAM.
  • Supports and participates in market communications: seminars, conference events, publications.
  • Supports Sales in Capture Team activities and is generally part of Capture Team
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Continuous Improvement

  • Proactively identify improvements in technology concepts and request changes in FACTS application platform
  • Identify possible areas of improvement in internal processes and participate in improvement activities.


  • Master of Electrical Engineering (preferably in Power Systems)
  • Minimum of 10 years of experience in tender/project work within FACTS for transmission applications
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Experience from building and maintaining relationships with customers for both series- and shunt compensation technology.
  • Customer focus and ability to gather information and convey technical conclusions to individuals in engineering, business, and related industry.
  • Extensive experience from FACTS projects including system design, calculations, analysis and simulations.
  • Experience from new converter technology based on multilevel voltage source converters (VSC)
  • Knowledge of related engineering tools and software required to accomplish assigned tasks (PSSE, PSCAD/EMTDC, RTDS, among others)
  • Knowledge of MACH® systems and experience from testing of control system performance in RTDS
  • Experience from commissioning and testing on site.
  • Experience from routine and type testing of main components
  • Ability to work to deadlines and within budgets.
  • Ability to maintain an overview of entire projects/bids while continuing to attend to detailed technicalities.
  • Negotiating, supervisory and leadership skills
  • Excellent verbal and written communication skills in English
  • Availability to travel within US, Canada, Mexico and outside NAM; up to 40-50% travel.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.

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