Technical Report Writer

About Us

Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.

The Opportunity

HCA's Perth branch has an exciting opportunity for a trade qualified and experienced Technical Report Writer. The main focus of the role is to compile detailed technical reports relating to our remanufactured components for internal and external customers. You will also:

• Conduct failure investigations for Reman components with the support of the product support team
• Creating technical reports for warranty claim
• Creating and updating report templates to industry standards
• Maintain records relating to component failure mode data and monitor failure trends
• Work with internal teams to obtain an in-depth technical understanding of the relevant Hitachi Reman product and customer expectations

Skills & Experience

To be successful in this role you will have relevant mechanical trade or engineering qualifications. You will also have:

• Demonstrated Post Trade experience in similar technical role with a strong technical background (Preferably with earthmoving equipment but we will also consider engineers for this role)
• Excellent report writing ability including sound knowledge of Failure Analysis processes
• Detailed understanding of manufacturing processes within engineering and earthmoving industries
• Excellent communication and intermediate to advanced computer skills including MS Word & Excel

Benefits

• A competitive salary package with the potential to earn bi-annual bonuses!
• A permanent long term career in a growing business
• Discounted health insurance premiums & access to the Employee Assistance Program (EAP)
• Supportive management who value your input in finding new and improved ways to achieving success
• Continuous training and upskilling with access to the latest technologies
• Be a part of a leading OEM which genuinely values and ensures you are happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and whole-heartedly value diversity at our company.