Account Manager - Utility

Description

Your responsibilities:

• You will understand the key business drivers of the relevant customer’s business and business environment and interprets the impact and opportunity for Hitachi Energy, participate in the development of sales strategies for the account by providing the customer’s current business and long-term plans, lead the development and implementation of the account plan and SoW growth actions to include designing the executive relationship strategy and coverage plans, prioritizing the opportunities, identify a target for each solution element and propose recovery plans in case of potential order shortfalls.

• You will define, propose sales targets for the account and ensure their achievement with a structured follow up process across Business Units and Countries, sells products/solutions/services to customers, focus on volume, mix and profitability targets representing all Hitachi Energy.

• You will create added value for the customer and Hitachi Energy by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions), communicate details in accordance with Hitachi Energy supply, offering and strategy and coordinate the use of internal or external resources (e.g. technical, advertising, and marketing) in order to provide value added services to accounts.

• You will develop, maintain and share detailed knowledge of the customer’s business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, and competition.

• You will establish and develop account relationships based on a defined strategy, act as focal point for problem resolution, monitor customer claims, plans, facilitate and conduct customer negotiations.

• You will monitor competitors’ activity with the account and ensure that appropriate response strategies are formulated and implemented, give input on market price developments.

• You will drive application of standardized Marketing & Sales processes and tools (Salesforce, account plans, AVLs etc.) for the account.

• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• A bachelor’s degree in Engineer, Electrical Engineer will be priority.

• Proven work experience as a Sales Account Specialist with at least 5 years relevant work experience.

• Hands on experience in sales and an ability to deliver excellent customer.

• Understand of sales performance metrics, business acumen with problem-solving attitude.

• Knowledge and exposure in Sales Force.Com and MS Office.

• Having working experiences with/in Electric Utility sector is specially considered.

• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.