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Change Lead

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Location: Paris France
Job ID: 743999927880758HS
Date Posted: Nov 9, 2023
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Solutions Ltd
Job Schedule: Full-time

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Description de l'entreprise

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.

As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.

Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

Be part of our Hitachi family

We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation - And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don't take our word for it - Have a look what our employees are saying. Hitachi Solutions : rejoignez dès maintenant notre équipe de conseils en technologies Microsoft (

What to expect, your benefits

Hitachi Solutions offers competitive compensation packages (incl. bonuses) and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices from time to time. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

Description du poste

We are growing our Consulting Services team and looking for a Change Lead to join us on our exciting journey and be part of the Hitachi Solutions family.

Key Responsibilities
  • Provides change consulting services to clients in the transformation and change discipline applying the Hitachi change methodology
  • Supporting Director with pre-sales and sales bids for clients including client presentations, inputting into Statements of Work
  • Delivery of Change Strategies for clients ensuring solutions are tailored for specific client needs
  • Delivery of change management activities for projects, working with the client to ensure business readiness for go live and beyond
  • Supporting the clients to understand success factors and development of KPIs for a benefits led approach to change
  • Support the wider Hitachi teams as subject matter expert on change management
  • Create and execute communication and stakeholder plans to engage users, support the business and facilitate change
  • Readiness Assessments to ensure projects are progressing and implementing return to green actions plans
  • Work with the training delivery team to ensure activities are aligned
  • Facilitation of business process change with business teams and process owners - To Be process walkthrough, alignment of processes
  • Facilitate Hypercare support for end users - Floor walkers, training, drop in sessions
  • Post go live adoption surveys and KPI analysis to ensure the change is sustained and reinforced
  • Report progress to Director to ensure any risks are raised early on and mitigated and that we deliver to time and budget
  • Liaise and engage with the client onsite and/or remote depending on the project and client needs, and be the bridge between the affected teams and the project team


Key Competencies
  • 7 plus years of relevant work experience in delivery of organisational change mgmt. projects
  • Background in developing change solutions on large scale, complex transformation projects including ERP systems implementations
  • Strong project management skills
  • Communication skills: strong presentation/ communication / facilitation skills (oral and written)
  • Business Process and re-design experience
  • Change Management qualification preferred but not essential, as long as candidate has strong understanding of change mgmt. principles
  • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients
  • Results-focused with strong business acumen combined with analytical and structured thinking
  • Previous Consulting Experience an advantage
  • Dynamics 365 Fin /Ops or CRM background would be an advantage
  • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions
  • Strong MS office application experience

Informations supplémentaires

Diversity and Inclusion at Hitachi Solutions

Diversity is the wellspring of our innovation and our growth engine, and we believe that creativity is fuelled by diversity. To be truly user centric, we need to ensure that the teams developing products and services are representative of the communities they serve. Our collective success is achieved by fostering and respecting our employees' and customer's individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented.

If you are interested and want to know more about this opportunity, apply directly and have a chat with us.

We have implemented personal data protection systems, an information management framework and a privacy policy. These management systems are designed to comply with applicable legislation on the processing of personal data, including the General Data Protection Regulation (EU) 2016/679) (the "GDPR"). For more information please refer to our Privacy Policy located on Politique de confidentialité (

Beware of scams

Our recruiting team may communicate with candidates via our domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.

All offers will originate from our domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
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