HR Operations Cluster Lead Sweden - Front Office Manager Sweden

Description

Joining the HR Operations organization, you will have the opportunity to work in a high-paced international environment and grow together with a rapidly developing business. Join us now in this exciting journey and seize the unique opportunity to contribute to shaping the development of the global organization in HR.

This position is fully accountable for management of HR Operations Front Office services in Sweden, Denmark and Norway. You will report to the HR Operations Lead for Europe.

You and your team will be responsible for the delivery of high-quality services, supporting business locations, clients and delivery against agreed performance targets across all Service Lines (such as Talent, Employee Lifecycle, Compensation & Benefits, Payroll, Global Mobility, Learning & Development, People Analytics and HRIS).

If you're ready to lead a dynamic HR Operations team and contribute to our global organization's success, apply now. Join us in shaping the future of HR at Hitachi Energy!

Your responsibilities

Operational Management

• Lead and manage HR Front Office operations in the assigned countries.

• Ensure adherence to Standard Operating Procedures (SOPs) and performance targets.

• Drive system stabilization, process optimization, and compliance.

• Monitor and maintain quality and customer satisfaction standard Control mechanisms, data protection, and compliance tasks.

People Management

• Lead and develop HR Front Office teams.

• Ensure teams are adequately staffed and skilled.

• Encourage team development and address retention risks.

Continuous Improvement

• Standardize processes within HR Operations and across functions.

• Innovate and implement industry best practices.

• Analyze and address operational performance issues.

• Implement Lean approaches for efficiency.

Collaboration

• Foster collaboration between HR Operations, HR, and Business units.

• Build the company's brand recognition and represent HR Operations in both internal and external meetings.

• Collaborate with HR stakeholders and HRBPs.

• Be an active and collaborative member of the HR Operation core team in Europe to strengthen and develop the HR Operations strategy, develop further efficiencies, ensure consistency of management approaches and sharing of best practices.

Your Background:

• Bachelor’s degree and 10+ years of HR or Shared Services Operations experience.

• Leadership experience managing teams of 10-20 employees.

• Client-focused and service-oriented mindset

• Strong problem-solving and analytical skills.

• Excellent communication skills in English. Swedish skills are a plus.

• Collaborative and results oriented.

• Sounds operations & project management experience.

More About Us

If you're ready to lead a dynamic HR Operations team and contribute to our global organization's success, apply now. Join us in shaping the future of HR at Hitachi Energy!

Welcome to apply by October 2. Applications are reviewed continuously and might be closed before the last application date, so don't delay, apply today!

Union representatives - Sveriges Ingenjörer: Bo Westman  +46107383804; Ledarna: Christer Fridlund, +46107-382912; Unionen: Karin Ulvemark +46107-38 65 85. All other questions can be directed to Talent Acquisition Partner, Renee Lundgren, renee[email protected]