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SENIOR SERVICE ENGINEER

Location: Shanghai Shi, China
Job ID: R0029078
Date Posted: Nov 6, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY SHANGHAI ELECTRICAL TRANSFORMER CO., LTD.
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Description

Your responsibilities:

  • You must obey work arrangements and promptly solve problems on site and able to lead, coordinate, and organize service engineers to safely complete on-site service work for general issues, The attitude on-site is enthusiastic and professional, maintaining good communication with customers.
  • You will timely report on-site service information and prepare the report of site top issues monthly and accurately record the status of on-site issues before and after handling, and promptly report serious issues to the service supervisor and service manager.
  • You will ensure to fill out the information of site service cards accurately and comprehensively; Able to prepare work reports for general on-site services personally.
  • You must wear PPE Kit on site based on company safety requirement and comply with the customer's on-site safety regulations.
  • You must ensure after the on-site service is completed, the work site should be cleaned. All wastes should be collected or taken away, and the environment at the customer's site should be kept clean; Able to communicate with customers in English on product matters on site.
  • Living Hitachi energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

 

Your background:

  • Bachelor's degree in electrical and related majors.
  • More than 10 years' work experience at the transformer field.
  • Proficiency in both spoken & written English language is required. 
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