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Site Reliability Engineer

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Location: Dallas, Texas, United States
Job ID: 1026255HV
Date Posted: Oct 31, 2023
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Cloud & Data Engineering

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Meet our Team

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

What you'll be doing

• Help build a Site Reliability Engineering culture by sharing best practices, approaches, documentation, and code with other engineering teams
• Define and setup KPIs to monitor Error Budgets
• Implement strategies to ensure Error Budgets stay above the defined-acceptance levels
• Define and implement response mechanisms when Error Budget thresholds are breached
• Apply automation and software to any tasks or parts of the system that would benefit from it or are performed manually;
• Able to troubleshoot complicated issues handling OS, Networking, Database in a cloud-based SaaS environment and handle live production incidents, debug/troubleshoot infrastructure and application issues, including development and testing
• Monitor application performance, take steps to improve overall application performance and stability and follow through with implementation (design, develop and test);
• Conduct system analysis, configuration management and develops improvements for system software performance, availability and reliability;
• Design, write, ship, and motivate the creation of software and systems to increase observability, product reliability and organizational efficiency;
• Work closely with software engineers and QAs to ensure the system is responding properly to non-functional requirements such as performance, security, and availability;
• Document your system knowledge as you acquire it over time, create runbooks, and ensure critical system information is readily available to those who need it;
• Maintain and monitoring deployment, orchestration, of the servers, docker containers, databases, and general backend infrastructure;
• Design, Develop & Test Terraform based Infrastructure as Code scripts to automate AWS infrastructure setup
• Develop Typescript, NodeJS based REST/JSON Web Services deployed on AWS.

What you bring to the team

• Bachelor's Degree in Computer Science or related; or equivalent combination of education and experience
• 5+ yrs overall experience in Software Application Development & Engineering
• 2+ years of SRE experience
• 1+ yrs experience in AWS services
• Experience in Typescript, NodeJs, and web development technologies
• Proficient in scripting languages such as Powershell and/or Python
• Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, CodePipeline, etc.), automation and configuration

Our Company

Hitachi Vantara is part of the Global Hitachi family. We balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture. If driving real change gives you a sense of pride and you are passionate about powering social good, we'd love to hear from you.

Our Values

We strive to create an inclusive environment for all and are open to considering home working, compressed/flexible hours and flexible arrangements. Get in touch with us to explore how we might be able to accommodate your specific needs.

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. With Japanese roots going back over 100 years, our culture is founded on the values of our parent company expressed as the Hitachi Spirit:

Wa - Harmony, Trust, Respect

Makoto - Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin - Pioneering Spirit, Challenge
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