Service Sales

Description

Sales Management

• Conduct meetings to exchange information on assigned tasks and resolve problems
• Work in accordance with Hitachi Energy procedures using applicable tools
• In the range of authority negotiates prices and discuss technical and commercial issues. If outside the range of authority propose and agree a winning strategy with management.
• Support management in budget information and forecast of projects
• Maintain existing and search/create new channel partners for Hitachi Energy Product

Customer Satisfaction Management

• Build and maintain Customer relationship / Ensure Customer satisfaction
• Collect market information related to his business (customers, competitors, install base, trends, etc.)
• Conduct seminars/road show/customer awareness training to increase Hitachi Energy present in the market
• Conduct customer visit regularly to identify opportunities, collect information, generate proposal/quote and close order

Scope and Change Management

• Manage/Review change requests, prepare quotes/implement changes, with support from technical and other staff as required
• Get enquiries for new projects, and in co-operation with management makes decision to quote or refrain from quoting.