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Sr. User Experience Market Researcher IRC197156

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Job ID: IRC197156
Date Posted: Dec 1, 2023
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): Usability and Design
Job Type (Experience Level): Management
Job Schedule: Full-Time
Remote: Yes

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Join us as Senior/Lead UX Market Researcher and work with us on one of market leading online platform. This online platform serves as a comprehensive resource for travelers, offering a wide range of services to assist individuals and businesses in planning and booking various aspects of their trips. This platform aims to streamline the travel planning and booking process, offering a one-stop-shop for all aspects of a trip. It provides travelers with the tools and information they need to make informed decisions and create memorable travel experiences.


4+ years of related professional experience in user experience market research with a suitable advanced degree (e.g. Masters or PhD in Human-Computer Interaction (HCI), Human Factors, Psychology, or other related field preferred.), OR 5+ years of work experience if no advanced degree.

Expert in a few of the following methodologies, competent in most:

- Usability studies (lab and remote)
- Biometrics
- Surveys
- Interviews
- Focus groups
- Heuristic evaluations
- Card sorting
- Experimental design.

Experienced in moderating fields research studies, analyzing data, reporting on research, and design research studies with minimal or no supervision.

Able to demonstrate a strong understanding of user centered design.

Familiar with advanced research methodologies.

Excellent English language skills.



Job Responsibilities:
• Conduct research to identify user needs and product market fit to help inform strategy and capabilities to be built:
o Refine research requests in collaboration with multiple stakeholders within highly-matrixed, cross-functional project teams
o Develop research plans using methods appropriate to addressing research questions
o Recruit participants representing target audience
o Conduct moderated or unmoderated research
o Analyze results
o Report findings and relevant insights to cross-functional project teams
o Archive results.
• Confidently conducts user or market research using the following methods:
o Usability studies
o Iterative design research
o In-depth interviews.
• Be familiar with many of the following user or market research methods:
o Low-to-medium complexity surveys
o Focus groups
o Diary Studies
o Participatory Design
o Contextual Inquiry
o Concept Study
o Kano
o Card Sorting (open & closed)
o Tree-testing
• Build relationships with stakeholders to better understand business needs and the context of problem areas and target users.
• Tailor communications (content focus, style, format, etc.) for different audiences as appropriate.
• Collaborate with experience and content designers within the human-centered design process to design exceptional experiences for the customers.
• Collaborate with experience designers and content designers to facilitate the gathering and synthesizing of diverse insights in ambiguous problem spaces.
• Apply and adapt design and research processes to fit needs of project.

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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