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Product Line Quality Manager

Location: Krakow, MA, Poland
Job ID: R0031241
Date Posted: Sep 28, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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At Hitachi Energy’s global technology center for Automation & Communication global product group we are looking for an experienced and self-driven quality expert who wants to become part of the R&D team in Kraków, Poland. You will work with your team of colleagues in Poland as well as with teams in Switzerland, and India.

You will be part of a high performing product development programs, developing multiplatform products for digitalization of the grid automation business, enabling big data, Industrial Internet of Things, enhancing reliability as well as situational awareness in power systems.

Roles & Responsibilities

As a product line quality manager you will:

  • Control and ensure quality of the product line deliverables;
  • Perform and track the quality engineering activities as per the Quality Assurance Plan;
  • Report on and provide visibility on the quality status, quality metrics & KPI to the global quality head & management;
  • Establish standards, guidelines and processes to be followed in projects;
  • Monitor adherence to processes and standards;
  • Provide visibility to Quality, Line, and Project management on non-conformances that can impact product or process quality;
  • Drive QA audits and follow-up of QA audit actions;
  • Process development in the quality management system;
  • Analyze customer complaints through CCRP, follow their resolution using quality tools (8D, 4Q, etc.) and supervise implementation of the improvements;
  • Conduct gate assessments, product line quality reviews, and RCA investigation process;
  • Drive, maintain, coordinate, and report progress within quality improvement program


  • Master or Bachelor or advanced degree in quality assurance, software engineering, computer science, or related disciplines;
  • Experience within Waterfall and Agile development approaches such as test-driven development and Scrum;
  • Any other SW or IT expertise (e.g., security, safety, communication protocols, system engineering, testing, performance engineering, quality assurance, process development) is beneficial;
  • Background in the use of development tools such as Azure Dev Ops and experience with quality management tools like SonarQube, Klocwork;
  • Data visualization using Power BI;
  • Personal leadership – Build effective groups (cross-functional or cross-organizational);
  • Quality management certification (ISO 9001:2015) is beneficial;
  • Knowledge of Lean Six sigma concepts
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