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Global Product Specialist – Grid Solutions Services (f/m/d)

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Location: Raleigh, North Carolina, United States
Job ID: R0028859
Date Posted: Dec 12, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY ITALY S.P.A.
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Description

Hitachi is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Hitachi Energy is seeking a Global Product Specialist – Grid Solutions Services based in different locations.

Hitachi Energy's Grid Solutions portfolio encompasses both power electronics and substations solutions. This offering plays a significant role in facilitating the energy transition.

As the Global Product Specialist – Grid Solutions Services, your main responsibility will be to oversee and optimize the overall services offering related to our portfolio, ensuring a strong return on investment. This involves gaining a comprehensive understanding of the technologies and market requirements, to ensure that we have the most appropriate services solutions offering.

You will partially own the services portfolio and collaborate closely with R&D, operations, sales, marketing, and regional service teams, to enhance portfolio performance to deliver a best-in-class customer experience within a fast-paced environment of innovation and technological advancements.  

Your responsibilities:

Mission:

Support the Global Product Manager to create a portfolio of services for grid solutions. Ensure Hitachi Energy has a full understanding of market needs and requirements across the lifecycle of grid solutions assets and transform them into service solutions that lead to sustainable growth of the business, to ultimately deliver best-in-class trusted lifecycle partnerships for customers.

Main tasks:

  • Develop an overall understanding of the services requirements for our grid solutions, that include power quality, power conversion, eMobility, and substations.

  • Gather and analyse regional and segment trends, requirements, and needs, identifying opportunities to contribute to the services roadmap. Define services portfolio positioning to different segments and regions.

  • Support the Global Product Manager in creating business cases for solutions and services development projects.

  • Support global and local marketing teams in creating market communication materials, including assistance with new services launches.

  • Keep sales teams well-informed about Hitachi Energy's services offerings, including new products or features’ availability, market trends, competition, quality, and limitations. Assist regional teams in selling and delivering one-off services and EnCompass agreements. 

Your background:

  • Bachelor's degree in engineering along with at least 5 years of related experience.

  • 3+ years of experience in Services, or other related green-tech domains (Solar, Micro-Grid, Storage, eMobility, Power Electronics, Power Distribution, Software), although other experience relevant to the role might be considered as well. 

  • Possess a technical mindset to serve as an expert, recognized by customers as well as Hitachi Energy’s services community.

  • Ability to simplify and present the value proposition of a complex offer.

  • Proficient in analyzing market potential through product segmentation, go-to-market channels, and developing business cases.

  • Strong expertise in digital tools and their application to services.

  • Willingness to travel domestically and internationally, up to 10%.

  • Location: Sweden, Spain, Italy, Switzerland, Germany, UK, USA, Canada.

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