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Senior User Experience Designer IRC197465

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Job ID: IRC197465
Date Posted: Nov 15, 2023
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): Usability and Design
Job Type (Experience Level): Management
Job Schedule: Full-Time
Remote: Yes

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oin us as Senior/Lead UX Designer and work with us on one of market leading online platform. This online platform serves as a comprehensive resource for travelers, offering a wide range of services to assist individuals and businesses in planning and booking various aspects of their trips. This platform aims to streamline the travel planning and booking process, offering a one-stop-shop for all aspects of a trip. It provides travelers with the tools and information they need to make informed decisions and create memorable travel experiences.


5+ years of related professional experience in user experience design. Relevant academic qualifications that help grow the team's knowledge or expertise are welcomed but not required.

Experience working by agile/scrum.

Deep understanding of application and web design, mobile native.

Knowledge of authentication, sign-up flows, sign in flows, onboarding flows modules on the pages, security flows (first level of experience for the customer).

Strong at least in 2 core skills and capable in at least 2 others:
• Interaction/visual design
• Information architecture
• User research
• Facilitation
• Prototyping
• Technical/Platform knowledge
• UX writing
• Illustration
• Motion design.

Practices and demonstrates systemic thinking. (E.g. fundamentally understands how different technological platforms and data come together in order to enable user experiences and uses this to inform design approach.)

Understands how to use or create user journeys, flows, user touchpoint mapping as means to inform design direction and visualize customer interactions.

Demonstrates experience creating interfaces for consumer mobile applications, mobile web and desktop web experience in ecommerce. Experience in travel ecommerce a bonus.

Demonstrates strong understanding and experience using standard visual and interaction design principles and patterns (e.g. iOS Human Center Guidelines and Material Design guidelines), and creates appropriate sketches, wireframes, flows, design comps, and prototypes with minimal guidance.

Uses human-centered design methods to co-create and test solutions that address real customer challenges or needs.

Possesses demonstrated skills and experience designing interfaces and experiences using Figma - from low fidelity mocks, wireframes through high fidelity prototypes on device.

Has strong working knowledge of using Microsoft 365 tools as well as Jira to document, present and manage workflow.

Demonstrated experience using research insights as well as analytics or other forms of metrics to inform direction of work.

Experience in collaborating directly with product managers, engineers and other designers to design and evolve experiences together.

Understands how to leverage an existing design system and component library as well as how to evolve it where appropriate.

Understands how to write problem / needs statements as well as design epics.

Excellent English language skills



Job Responsibilities:
• Build a solid toolkit of methods for facilitating the gathering and synthesizing of diverse insights in ambiguous problem spaces.
• Influence strategy for a project or product area by articulating a coherent UX vision based on clear, actionable problem/opportunity statements.
• Define customer experience success metrics for a project or product area.
• Explore diverse, novel perspectives and design directions by default, and evaluate concepts using appropriate methods to determine the strongest.
• Confidently facilitate idea generation with stakeholders.
• Demonstrate mastery of common visual and interaction design principles and practice, and creates appropriate sketches, wireframes, flows, design comps, and prototypes with minimal guidance.
• Bring together different stakeholders with varied perspectives to identifies opportunities to align goals and increase efficiency across organizational boundaries.
• Actively contribute to design system growth based on use cases. Make decisions that clarify relationships between patterns and support future flexibility.
• Consistently create clear and compelling materials and narratives explaining design rationale to team and stakeholders using customer, business or competitive insights.
• Actively seek diverse feedback on design work and anticipates feedback to address it proactively.
• Tailor communications (content focus, style, format, etc.) for different audiences as appropriate.
• Apply and adapt design and research processes to fit needs of project.
• Develop empathy and insights about customers based on data and insights from research and other customer data sources.
• Clearly communicate customer-centric goals when presenting work.

Key deliverables:
• Mobile application interfaces
• Mobile web and desktop web interfaces
• Wireframes, flows, journeys
• Prototypes
• Presentation materials

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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