Job ID: R0034280
Date Posted: Oct 19, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY USA INC
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Management
Job Schedule: Full time
1. Concept Design and Build
Ensure the performance of the IT environments against the defined practices and policies at the site or sites. This includes oversight of the deployment of the Global IT PGs at the site, such as tooling, network, data, processes and usage by stakeholders.
This will require coordination and management of stakeholders from across the Global IT PGs, the local IT teams and the 3rd party vendors who are providing services to make sure the services are meeting the needs of the sites, and where they are not meeting the needs work with the teams and vendor to address this.
2. Inventory Management
The capture and management of assets within inventory management at the site(s). Including infrastructure, IT/OT Assets, and business IT environments. Starting with identifying the needs / requirements from stakeholders, designing the approach, and delivering training to teams where required around inventory management best practices.
Once stood up, will then oversee the effective use of the inventory management approach. This may include updating inventory management themselves but primarily through coordinating the completion of inventory management activities by other teams at the site.
3. Issue Resolution
Resolving issues for the BU, focusing on strategic issues and overseeing resolution of the day-to-day tactical issues (unless they become high severity). Their responsibility is not ticket creation, but they may be involved in resolving high-severity tickets which have been raised.
Strategic issues likely to include improving reliable performance of IT OT, understanding and managing gaps in compliance, and supporting on the resolution of major outages. This issue resolution should also include vendor related issues, and internal IT Product Group issues. Issues will also resolve responsibility for supporting security and compliance resolve gaps in the factory.
4. Project Management
The Site IT Manager will deliver some of their work through targeted projects. These projects may include work efforts to address more complex issues which cannot be resolved in short efforts, or more strategic opportunities to optimize.
5. Team Coordination
The Site IT Manager will be responsible for working with other stakeholders at the site(s) and within HE IT. This primarily includes local IT teams and Global PGs, but may also include BU and Hub leadership.
Role may include managing IT/OT onsite factory resources or external contractors to execute tasks.
Introduces and manages targeted governance forums with key stakeholders to provide ongoing communications as well as project or issue specific communications. This should include governance participation with other IT/OT Site Manager from across the BU.
Supports cyber security monitoring and execution of factory tasks including patch management, vulnerability management.
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities
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