Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules' firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.Requirements:RequirementMinimum qualifications: B.Tech/MCA or equivalent
At least 5 years experience in P&C insurance domain is required
Preferred Certification: AINS, IIA, CIP, CPCU
Location: Noida, UP
Excellent knowledge of P&C Insurance with team leading and client handling experience
Hands-on MIS skillset to drive insightful performance deep dive with client
Accomplishment in process optimization, operation management, and client servicing & team management with key focus on Process adherence, operational rigor, manage SLAs and KPIs, drive continuous process improvements / efficiency strategic planning
Strong stakeholder management
Must have great interpersonal skills
Manage own work in process and support team efforts to ensure that individual
Understanding of risks faced by the function and the controls in place to manage and mitigate
Good Written and spoken Communication Skills MIS skillset
Good knowledge of MS Office (Excel & Powerpoint) & PowerBIJob Responsibilities:Responsibilities:
Managing Professional services teams for NCR location for Major US InsureTech company
Process and people leader with direct independent client relation and client handling Leadership experience of managing a team size of 80+, ability to work in an environment of multiple priorities and conflicting deadlines
Manage FTE's, SME, AM & Managers levels based on budget requirements & directions provided by Leadership team
Develop realistic project plans/schedule and track Team's progress in meeting milestones and deliverables
As a part of the team you must act proactively, positively, patiently and effectively for seeking clarifications
Have a customer centric approach in problem solving
Ensure quality of service meets Company service standards
Participate in KPI Review RCA, Governance cadence, Sharing RCA on escalations received
Must pay attention to details, followed with good problem solving skills & attention to detail.
Follow-up with action owners on open actions (tasks, document authorship, document approvals, etc) to drive to current schedule
Escalate unexpected events impacting project schedule, budget & resources to management
Keep project team well-informed, effectively communicating current status and changes (also facilitate and ensure communications to extended team members)
Innovate ideas to error proof the process & reduce manual interventions Conduct and participate in knowledge transfer sessions for new joiners in the team
Responsible for weekly/monthly reporting to both internal management and client stakeholders Leading weekly/monthly/quarterly discussions on operations with US client
Run governance calls with customersWhat We OfferExciting Projects:
We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.Collaborative Environment:
You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities! Work-Life Balance:
GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.Professional Development:
Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.Excellent Benefits:
We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.Fun Perks:
We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!About GlobalLogic
GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.
By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.
Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.
GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.