Job ID: R0035642
Date Posted: Nov 30, 2023
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY ITALY S.P.A.
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full time
As part of our growth strategy, Hitachi Energy is currently engaged in a multi-year project (Reiwa) to upgrade our core ERP systems to SAP S/4HANA, standardize our IT application landscape and digitize our business processes to meet the needs of our expanding business. The SAP Process Excellence team within Hub Europe supports the transformer factories and service centers across Europe to optimize the value of our SAP investments by leveraging best practices to optimize end-user experience, assisting the local teams with training and issue resolution, identifying opportunities for system enhancements and process improvements
As we deploy the new SAP S/4 solution, you will be responsible for providing support to our Europeen region, working with the factory leads and key users to provide training and support to end users, assist users with the creation and resolution of tickets, and document change requests. You will work closely with our IT support team and management to ensure the ERP system is functioning smoothly and to continuously improve user experience and business processes
This role is to support our units in Europe with focus of 1) central Europe 2). South Europe 3)East/North Europe . Our most critical sites in 1) Germany 2) Spain, Italy, 3) Poland, Finland. Onsite support of ca 50% and a travel activity of around 20% is required.