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HUB Service Manager

Location: Bengaluru, Karnataka, India
Job ID: R0036867
Date Posted: Feb 20, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Company Name: HITACHI ENERGY INDIA LIMITED
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Senior Management
Job Schedule: Full time
Remote: No

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Description

At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation

Your responsibilities

  • Forecasting service business and set sales targets for local business regions and sales team.
  • Identifying and evaluating opportunities with existing and potential new customers on a global/local basis, determines plans for implementation and allocates resources for service pipeline development.
  • Developing and delivering strategic planning, change management and business transformation.
  • Installed base Management and Updation for driving lead generations.
  • Designing and development of new strategic service offerings based on market trends. Revisiting and developing Service portfolio and offerings for driving growth.
  • Channel development and creating footprint across india to drive growth.
  • Responsible for Profitability from order acquisition to revenue.
  • Responsible for alignment global strategic plan with country strategies.
  • Ensuring strategies are delivered across the organization through measurement and reporting of internal results, along with identifying and enabling pathways to reach objectives through resource re-allocation, short term target adjustments, etc., Providing analysis and recommendations.
  • Identifying, monitoring, and maintaining the sales market price levels, evaluating with Product Management pricing impact on the results.
  • Identifying & managing potential risks relating to contract agreements across customers/channels including cyber security risks.
  • Building and maintaining key customer and account relationship and lead strategic business development initiatives and driving strong service portfolio for the BU growth.
  • Driving and assuring extensive usage of sales tools like Salesforce, Presales & CCRP (Customer Complaint Resolution Process) with in team for sales achievement and customer management
  • Ensuring all work was undertaken to the highest quality and professionalism in accordance with the company’s Health, Safety and Environment (HSE) policies.

Your background

  • The candidate should have10-15 years of relevant experience in growing service portfolio in similar industry.
  • The educational qualification should be preferred BE in Electrical & Electronic Engineering.
  • Candidate must have 10-15 Years in Service Sales of Grid Automation – GA (protection, automation, communication technologies) and should have dealt with Power utilities/ Oil and GAS / Railways/ Metros/ EPC/ End users as a system as well as product.

More about us

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world’s energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD. www.hitachienergy.com

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