Service Engineer

Description

Your Responsibilities

• Customer Relations: Contributes customer satisfaction by executing service work according to customer order and expectation. Create and maintains good relationship with customer and identifies new sales opportunities.
• HSE: ABRA preparation, applies safety rules and safety practices as well as environmental responsibilities. Electrical safety (10 LSR), necessary PPEs knowledge
• Strategic Leadership: Coordinate with Operations, SCM and project management personnel for deliverables on daily basis.
• Projects: Capable to handle green field projects independently including civil, installation, testing and commissioning.
• Continuous Improvement: Good inter-personnel skills, flexible Job demands, travelling.
• Communication: Customer handling skills, coordination/communication skills for taking support from cross functional team member to address the customer urgency.
• Critical competencies required Capable to prepare RCA/8D reports, ABRA, FQP, Bar chart, testing/commissioning/performance report singed by customer. Prepare detailed analysis report and give feedback to design quality for improvement action in weekly call.
• Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business .

Your Background

• Diploma or BE in Electrical or Electronics or Electrical & Electronics Engineering
• Diploma with minimum 8-10 years field experience
• BE with minimum 6-8 years field experience
• Proficiency in both spoken & written English language is required