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Service Engineer

Location: Zagreb, LN, Croatia
Job ID: R0038168
Date Posted: Feb 15, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Due to our continuous growth, we are looking for a Service Engineer. This role is based in Zagreb or Split, Croatia. Frequent working and travelling abroad (short trips of a few days due to interventions) is required. 



Your responsibilities 

  • You will be an important member of our after-sales service team that supports our High Voltage products installed base in region 

  • After a deep training on our products, you will be involved in all tasks related with commissioning, repairing, and maintaining our HV equipment 

  • Deliver quality customer service to satisfy customers 

  • Perform preventative and corrective maintenance at site 

  • Identify technical problems and make analysis on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance) 

  • Collaborating and networking with colleagues, sharing best practice 

  • What makes the job extra attractive is the wide variety of tasks: remote customer support, investigations and diagnosis following a failure, spare parts selection, on site intervention, project documentation, training of our customers, network measurements, support to sales and project management 

  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business 

Your profile  

  • Min. bachelor’s degree in Electronical Engineering or Technical Diploma 

  • At least 5 years of experience in similar job positions with experience in Service 

  • Sound technical knowledge of products and services related to HV equipment 

  • Experience in automation and control is an advantage 

  • A collaborative, proactive and solutions-oriented approach 

  • Availability to travel in region (RH, BiH, Serbia, Montenegro, North Macedonia, Kosovo and Albania) 

  • Devotion to personal development and readiness for continuous improvement 

  • Valid driving license 

  • Excellent knowledge of Croatian and English language 

  • Excellent knowledge of Microsoft Office tools 


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