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Responsabile Manuals & Training

Location: Pistoia, Pistoia, Italy
Job ID: R0037106
Date Posted: Jun 18, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail S.p.A.
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Hitachi Rail is looking for an enthusiastic self-motivated O&M Manuals & Training Manager who thrives in a rapidly changing environment.

The successful candidate will be the person responsible to manage a group of experienced writers to produce customers’ operation and maintenance documentation, arranging the training courses, ensuring the proper interface management between the Design and Build team and the O&M team.

The position is based in Pistoia - IT

About us:.

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.


  • Manage a group of experienced technical writers to produce customers’ operation and maintenance documentation;
  • Ensure on time provision of O&M deliverables and milestone in accordance with project schedule and budget;
  • Ensure preparation and delivery of Operation & Maintenance Manuals, Illustrated Parts Catalog and Training Program Plan;
  • Ensure the preparation of Technical specifications for subcontractor’s manuals and training course;
  • Make sure Technical Writers internal teams, effectively prioritize high-priority feature release work with other content, experience, and process improvements.
  • Develop an understanding of how our customers use the manuals and what content needs are helpful. Review and implement customer feedback.
  • Identify opportunities for process improvement, including new editor software, and coordinating the implementation and communication of these changes.
  • Ensure the review of operation and maintenance manuals delivered by the subcontractors;
  • Participate to projects, bidding and delivery phases within project schedule.

Required Skills/ Knowledge:

  • Pioneering Spirt
  • Integrity
  • Two to five years’ experience as a project manager or people manager with a technical documentation team.
  • Minimum 3 years’ railway system engineering experience and knowledge of the integrated systems that comprise a metro system;
  • Ability to develop a working knowledge of technical products, processes, applications.
  • Ability to learn new technical skills quickly
  • knowledge and experience in application of the railway Technical-Logistic support documentation, associated with any technical system, either rolling stock and/or a rail vehicle
  • International experience and ability to manage internationals projects
  • Knowledge and ability to review maintenance documentation from sub-suppliers;
  • techniques and ways to handle the relationship with a supplier in an integrated supply chain approach;
  • Willing to cover global role
  • Excellent communication skills
  • Person on which is easy to work with
  • Negotiation Skills
  • Leadership Skills
  • Experience in modern Lean and Agile Organization

Desired Skills/ Knowledge:

  • Operation and Maintenance Processes
  • RAMS and Maintenance Plan process
  • Planning and organization
  • Experience in editing software programs

Education / Qualifications:
Electrical, Electronic, Mechanical Engineering

English Proficiency

We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at

It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.       

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