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Service Sales Specialist - MV/HV (Birmingham/London/Bristol regions)

Location: Birmingham United Kingdom
Job ID: R0038656
Date Posted: Feb 23, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Hitachi Energy has a exciting opportunity to join the team as a Service Sales Specialist you'll be reporting to the Sales and Tendering Manager, as the Service Sales Specialist will be responsible for growth of our service customer base and for the sale of our advanced/digital offerings including RelCare and other new offerings as they are developed.

Please note these roles are based in the Midlands, London and Bristol regions. We are unable to provide visa sponsorship for this position.

Working with new customers you'll be delivering the full sales cycle for new customers from lead/opportunity generation through to needs identification, presentation/tender response, negotiation and closing. Championing our advanced/digital offerings both internally and to customers.


  • Evaluation of client enquiry documentation and interpretation of their requirements, and assessment of commercial terms and conditions.

  • Formulate competitive bids/estimates/quotations, taking into account the best available product mix and appropriate technical and commercial considerations for each individual situation.

  • Working with the tendering team to manage the preparation of all technical, financial, cash flow and operational delivery aspects of the bid/estimate/quotation, indicating prices and trading conditions.

  • Identify potential risks and opportunities in contract agreements across customers/channels.

  • Identifies potential vendors for equipment and materials required in the project and evaluate supplier offers to match with specifications in collaboration with Supply Chain Management.

  • Establish and maintain effective customer relationships to understand customer needs. Provide any necessary technical support to Sales Managers during meetings with customers.

  • Work across different business streams, cultures and countries. Your success will depend heavily on your ability to network and build relationships with people from all parts of the organisation, UK and overseas.

  • Identify client requirements, liaising with internal and external suppliers with close liaison with Sales, Supply Chain Management, Project Management, Planning, Engineering and Commercial functions.


  • Proven sales experience focused on new business generation with a strong track record of winning new customers.

  • Recognised engineering qualification minimum HNC.

  • High Voltage (HV) and (400kV–132kV) and MV (66kV-11kV) knowledge and Industrial substation experience.

  • Sound communication, presentation and negotiation skills.

  • Ability to priorities and work to deadlines.

  • Ability to work under pressure and work on your own initiative.

  • Good PC skills including but not limited to, Office365, Word, Excel, PowerPoint etc.

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