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HR Operations Time & Attendance Lead North America

Location: Raleigh, North Carolina, United States
Job ID: R0038972
Date Posted: Feb 24, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Human Resources
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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General Information:

Hitachi Energy is seeking for a HR Operations Time & Attendance Lead North America for its Raleigh, NC location.

Your Responsibilities:

  • Collaborate with HR leadership and key stakeholders in supporting time and attendance service delivery and sharing best practices.
  • Develop and manage strategic solutions for process, identifying overall needs (Local, Regional & Global).
  • Work closely with local time SMEs in driving initiatives and enhancements
  • Drive the requirements gathering process, performing impact analysis for HR processes, supporting development and testing, and monitoring implementation.
  • Prepare local and global guidelines & instructions for time and attendance process.
  • Delivering training for new time SMEs or when new features are released.
  • Supporting and creation of standard and ad hoc reports and answering questions from time SMEs.
  • Receive and act on error notifications generated by integrations.
  • Responsible for Tier 2 and 3 HR tickets resolution providing support for complex and major issues.
  • Log tickets with IT or vendor and manage escalations.
  • Support Local Time SMEs for clocks.
  • Communicate with Local SMEs in case of general incident and interacting with Support Manager / Business Analyst.
  • Manage vendor KPIs and act as HR Time Support & Escalations for leadership.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • 5+ years of experience as a time expert with UKG Pro Workforce Management (previously Kronos Dimensions) or ADP Workforce Management.
  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Demonstrated experience in requirements gathering, testing and implementation of time systems.
  • Demonstrated ability in stakeholder communication and management.
  • Demonstrated ability in coaching and training.
  • Good project management skills.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [email protected]. Resumes and applications will not be accepted in this manner.

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