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Fraud Prevention Data Analyst IRC206552

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Job ID: IRC206552
Date Posted: Feb 15, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): Engineering
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Remote: Yes

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Description:

Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Team:

  • Data Team (5 Data Engineers + AQA + Data Lead)
  • Reporting to Data Director
  • Generating reports Executive level

This position collaborates with a geographically diverse team to develop, deliver, and maintain the backend systems for digital subscription and transactional products across the Customer' SVOD portfolio. As a member of a team including developers with a range of specialties, as well as dedicated QA team members, this role requires familiarity with backend services, microservice, API design and development.

Requirements:

Strong analytical skills:

  • 3+ years of hand-on data analysis experience
  • Ability to detect potential issues and act accordingly
  • Strong BI tools experience

Fraud prevention background:

  • 2+ years working on identifying and remediating eCommerce fraud

Strong SQL skills:

  • 4+ years of hands-on SQL (e.g., MySQL, Postgres)

Strong communication skills:

  • Upper Intermediate English (writing and speaking)
  • Fosters collaboration
  • Understand and provides appropriate level of detail depending on audience

Strong attention to detail

Self-starter:

  • Pro-actively dig in and drill down to identify potential fraud

Would be a plus:

  • Stripe (or other financial service) query/disputing management experience
  • Anomaly detection methods
  • ML knowledge
  • Analytical streaming systems (Youbora, Amplitude etc.)
  • Payment gateway API (Stripe, Recurly, Samsung Checkout, Google Play Store intgeration, Apple Store integration etc.)
  • Experience working within the video streaming subscription industry a strong plus
  • Python & Pandas programming skills

Job Responsibilities:

Work closely with our 3rd party payment processing vendor:

  • Setup dashboards to monitor customer transactions to effectively monitor fraudulent activity
  • Ensure pro-active monitoring and alerting is in place
  • Implement measures (rules) to remediate fraudulent activity
  • Utilize analytical tools to perform RCAs, deep dives

Work with internal teams (Customer Service, Product, Engineering) to report fraudulent activity and recommend remediate

Pro-actively identify fraud trends by analyzing accounts and transaction patterns

Generate appropriate reporting

Keep abreast of the latest trends to ensure proper awareness and monitoring is in place

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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