Description
Hitachi Energy Grid Integration Service seeks a Service Operation Analyst Intern; if you are looking for an exciting place to work, please take a look at the qualifications below, the ideal candidate will support the Administration of Service-related quotes, parts, and projects.
Typical duties/responsibilities:
- As a Service Operations Analyst Intern, you will assist multiple Project Managers in the day-to-day administration of various projects. Activities include but are not limited to booking orders; invoicing; shipping; generating transmittals; producing purchase requisitions/orders; electronic filing and processing.
- Learn and use existing ERP systems to provide information for various aspects of proposals and projects (tax, credit, order tracking)
- Monitor, report and drive sales leads using Salesforce reporting to management.
- Assist with order tracking, shipping, and reporting.
- Establish contacts with suppliers and customers to independently quote, process, and deliver small one-time parts orders.
- Garner a basic understanding of the technology used in order to estimate service work.
- Raise Project Manager awareness of any areas behind schedule in the scope to be expedited.
- Lead group meetings on the current status of all jobs based on input from various resources.
- Work directly with customers to cultivate sales opportunities and prepare all necessary documentation to provide appropriate parts and service quotes.
- Develop and provide routine financial reports to management to broadcast department metrics and statistics.
- Perform mathematical calculations, organize data, prepare graphics and presentations, and assemble data packages, applying own knowledge and experience toward the resolution of problems.
Requirements:
- Rising junior or senior obtaining their bachelor’s degree in finance, accounting or administration OR master’s student with one year left before graduating
- Analytical mindset, ability to analyze large sets of data and provide meaningful insight.
- Strong communication, listening, and presentation skills.
- Ability to independently manage and prioritize tasks in a fast-paced, constantly evolving environment.
- Attention to detail and good organizational skills.
- Ability to successfully interface with customers, suppliers, and HITACHI ENERGY internal personnel (some international) to resolve project issues of equipment delivery and invoicing.
- Self-starter with the capability to drive and complete assigned tasks with minimal oversight.
- Ability to research terms and conditions to resolve issues and questions.
- Must function well in a matrixed team setting and be well organized to accommodate requests/actions from a broad number of stakeholders.
- Analytical ability to review financial data and identify any errors and ensure accurate reporting.
- Strong interpersonal skills to professionally manage expediting, information requests, and probing to ensure deliverables are met and potential delays are identified as early in the process as possible.