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Sales Support Specialist - Africa

Location: Chennai, Tamil Nadu, India
Job ID: R0039682
Date Posted: Feb 23, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Entry Level
Job Schedule: Full time
Remote: No

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Roles & Responsibilities:

  • Write value added proposals for mainstream transformers and ensure they are captured in current tools.
  • Responsible for all technical, financial (costs and prices) and management aspects of bids/estimates/ proposal
  • Review and comment customer’s specification and requirements and determine appropriate solution for proposal
  • Identifies potential risks in the bids/estimates/quotations
  • Help with reviewing certain legal aspects – Terms and Conditions of Sales
  • Participate on Risk Reviews and internal negotiation
  • Communication with Hitachi Energy and external factories for technical and commercial clarifications
  • Present proposed solution to Sales Team (giving final approval – SOX compliance)
  • Support negotiation/clarification during bidding process
  • Develop and maintain positive relationship with existing and new customers
  • Ensures cross-collaboration within in the Sales/WCFE team, and actively promotes collaboration with HUB BU
  • Use of judgment and initiative necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work
  • Track proposal status and follow-up with customers
  • Order Handling, Invoicing and order collection.
  • Collecting the order in synergy with the Account Management Team.
  • SFDC opportunity capturing

Your background:

  • True team player and NO silo mentality
  • Bachelor’s degree in engineering
  • Basic understanding of electrical systems, technical competences of Transformer Products
  • 2-6 years of experience, with a combination of engineering and/or tender/quotation experience
  • Understanding of transformer technical specifications
  • Proficiency with CRM and BI tool landscape
  • English (mandatory), French is not a requirement but nice to have.
  • Ability to interpret product specifications
  • Good written and verbal communication skills with strong organization and time
  • Marketing and Sales acumen (with previous customer-facing experience preferably)
  • Ability to handle many proposals simultaneously
  • Ability to perform data entry for proposals & orders using internal tools
  • Proven experience with successfully organizing complex processes and activities to deliver high quality proposals
  • Proven development and maintenance of positive, cooperative, team-oriented relationships with co-workers, supervisors, managers, clients and others in contact with the job

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