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Pre & Post sales support

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Location: Woking, Surrey, United Kingdom
Job ID: R0026887
Date Posted: May 17, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Seize this European remote opportunity as a Technical Pre- Sales Consultant Specialist with Hitachi Energy. 25% of your time will be in the UK visiting our Stone office in Staffordshire.

You’ll have a background in engineering and ideally educated to degree level in engineering and familiar with Packet-Switched technologies and TDM.  You will have depth of knowledge of Grid Automation Communication equipment from your engineering background to enable you to offer specialist support to our sales team. You will review technical concepts, tenders and proposals and exploring whether the opportunity is a fit for our business.  

Provide pre-sales technical support/expertise to assist our sales team to maximize market share and growth of opportunity with new and existing customers.  You will deliver in-depth presentations and product demonstrations to clients as a subject matter expert and offer pre-sales technical support/expertise to assist the sales team.  With the knowledge and technical know-how, you’ll also be involved as adviser for product/service solutions.  

With a flexible approach and exceptional interpersonal skills, you will continue to liaise with customers and address any clients’ issues surrounding the usage of our organizational products and services. You will manage both Sales leads and processes and support sales colleagues in other countries and consult with your wider Hitachi Energy team.  

As a subject matter expert, you’ll demonstrate our communication technology to customers remotely and at their premises, reflecting a confident and professional manner and responding to their questions and queries eloquently.  You’ll outline ‘proof of concepts’ in terms of capabilities, functionality, fit for purpose, suitability to meet the client’s needs and provide tangible, measurable solutions that are flexible and adaptable. You’ll enjoy the extensive travel involved in this role. You’ll visit customer sites 30 – 60 days a year within Hub Europe.

This role is remotely based for the purposes of virtual customer demonstrations and to carry out the remainder of your duties and you will have access to our Hitachi Energy office locations.

The role:

  • Operate as a subject matter expert and demonstrate our technology.
  • Stay ahead of market trends and familiar with current challenges and changes and what’s new.
  • Supporting the sales team with tender and proposals
  • Provide presales technical support to customers and liaise to audiences who are non-technical on technical matters.
  • Engage with the wider Hitachi team and operate in collaboration and consultation with others.
  • Customer facing with presentations and demo’s whether at the client site or remote via Teams.  

Your Background:

  • From an engineering background within Grid Automation specifically
  • An experienced certified Engineer
  • Customer focused with exceptional interpersonal skills.
  • Strong Knowledge of Packet Switches Technologies
  • Knowledge of TDM technology
  • Experience from within our market sector preferably within a utility business
  • Fluent communication both written and spoken English (ideally fluent in 2 other languages)
  • Confident at delivering presentations and demonstrations to audiences.
  • Entrepreneur who can articulate fresh ideas and explain complex concepts.
  • Comfortable with remote working and a self-starter and efficient and highly organized.
  • Flexible to travel overseas as and when required in the role.

Hitachi Energy are pioneers in transforming sustainable energy solutions at a time when it matters most. If you are looking for a challenging and rewarding career, we look forward to hearing from you.

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