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HR Operations Specialist

Location: Bac Ninh, Bắc Ninh, Vietnam
Job ID: R0040509
Date Posted: Jan 2, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Human Resources
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Mission Statement:

Performs day to day processing of HR requests related to one or more service lines (Employee Life Cycle, Integrated Talent, Global Mobility, Learning & Development, Compensation & Benefits, Payroll, People Analytics and HRIS) for an assigned group of employees handling also complex and escalated tasks. Ensures appropriate support for internal customers and deliver accurate and timely processing of information with all stakeholders and assures that quality controls like e.g. the 4-eye-check are carried out.

Your Responsibility:

  • You will execute and deliver assigned HR Services according to defined service level agreement(s). Handles complex/escalated tasks.
  • You will be Single Point of Contact (SPOC) to manage and liaise with Payroll Managed Service partner on monthly payroll; manage pre & post payroll activities; check master data in ensuring the data integrity i.e. accurate and correct; ensure correct payment of entitlements in accordance to agreement and policies; process month end accruals, post journals, payroll reconciliations.
  • You will be SPOC to support HR Time related activities, interface, updates and queries.
  • You will deliver HR Service support to the HR community, managers and employees. This includes on-boarding and off-boarding administrations, employees’ P-filling and HR records management, administrate local MyHR tickets and ensure timely closure of tickets, any other task/assignment given from time to time.
  • You should recommend enhancements and simplification of existing processes and procedures based on feedback and experience with customers. Leads some process improvement activities and participates in various quality control and audit activities.
  • You will recommend, develop, and assist in implementation of special programs in area of functional specialty. Supports HR cross-functional initiatives in area of functional responsibility.
  • You will record employee enquiries in an appropriate IT system (ticket tool). Recommends changes to system functionality and supports systems implementation/upgrade in area of functional responsibility.
  • You will maintain a high level of data quality and accuracy in the systems. Provides on-demand reports related to the process when required.
  • Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

  • Bachelor’s/Master’s degree in any stream, with 4-5 years of experience in HR Operations.
  • Good to have ADP Time Management knowledge.
  • Cross countries HR operations support.
  • Experience in HR Shared Services for a Global Company will be an added advantage.
  • Experience in payroll and statutory filing are mandatory.
  • Proficiency in Ms Office, along with organizing, coordinating and analytical skills.
  • Able to work in teams, within deadlines and be process oriented will be an ideal fit.
  • Good in stakeholders and vendors management
  • Strong verbal and written in English communication skills is a must.
  • Able to handle multi-tasks and work under tight timeline.
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