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JIRA Administrator/Engineer IRC206732

Job ID: IRC206732
Date Posted: Dec 28, 2023
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): Engineering
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Remote: Yes

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Description:

Client is the worldwide manufacturer of smart beds, which increase the overall quality of sleep. The solution senses and automatically adjusts the comfort level:

  • Tracking personal sleep data during the night
  • Individual comfort and temperature balancing
  • Comfort adjustability on each side of the bed

Requirements:

Jira Engineer/ Administrator is responsible for managing the Jira environment for the client, including design, implementation, and maintenance of Jira projects, workflows, and custom fields and users, API intergration. The ideal candidate will have a strong understanding of Jira Cloud administration and be familiar with project automation, asset management, and Jira Service Manager. Ability to work with client, process manager / coach, engineering managers, team and ability to guide team to right process and automation, preferably with good enough overlap with PST working time.

Job Responsibilities:

  • Design and implement Jira projects, workflows, and custom fields to meet the needs of different departments and teams.
  • Manage user access, security, and permissions within Jira Cloud.
  • Configure Jira integrations with other tools and systems, such as Slack and Confluence, etc.
  • Create custom scripts and automate routine tasks using Jira's APIs and scripting capabilities.
  • Troubleshoot and resolve technical issues related to Jira and its integrations.
  • Train and support users on the best practices for using Jira, including project and workflow management, custom fields, and reporting.
  • Develop and maintain documentation related to Jira administration and processes.

What We Offer

Empowering Projects: With 500+ clients spanning diverse industries and domains, we provide an exciting opportunity to contribute to groundbreaking projects that leverage cutting-edge technologies. As a team, we engineer digital products that positively impact people's lives.

Empowering Growth: We foster a culture of continuous learning and professional development. Our dedication is to provide timely and comprehensive assistance for every consultant through our dedicated Learning & Development team, ensuring their continuous growth and success.

DE&I Matters: At GlobalLogic, we deeply value and embrace diversity. We are dedicated to providing equal opportunities for all individuals, fostering an inclusive and empowering work environment.

Career Development: Our corporate culture places a strong emphasis on career development, offering abundant opportunities for growth. Regular interactions with our teams ensure their engagement, motivation, and recognition. We empower our team members to pursue their career goals with confidence and enthusiasm.

Comprehensive Benefits: In addition to equitable compensation, we provide a comprehensive benefits package that prioritizes the overall well-being of our consultants. We genuinely care about their health and strive to create a positive work environment.

Flexible Opportunities: At GlobalLogic, we prioritize work-life balance by offering flexible opportunities tailored to your lifestyle. Explore relocation and rotation options for diverse cultural and professional experiences in different countries with our company.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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