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Service support specialist

Location: Chennai, Tamil Nadu, India
Job ID: R0040677
Date Posted: Feb 20, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Entry Level
Job Schedule: Full time
Remote: No

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As a Transformer Services Tendering Specialist, you will play a critical role in the tendering process for transformer services. You will work closely with the sales and project management teams to prepare and submit competitive bids and proposals for transformer services projects. Your primary responsibilities will include:

Tender Preparation: Collaborate with the sales team to understand client requirements, project scope, and technical specifications for 
transformer services. This includes reviewing client tender documents, drawings, and specifications to develop a comprehensive 
understanding of the project.
Cost Estimation: Conduct a detailed analysis of project requirements, including equipment, materials, labor, and any additional services or subcontracting needed. Prepare accurate cost estimates for the project, accounting for all relevant factors, such as transportation, permits,
and contingency plans. Proposal
Development: Based on the gathered information and cost estimation, develop comprehensive and competitive proposals for transformer 
services. This includes outlining project timelines, deliverables, and pricing, ensuring alignment with client expectations and needs. Supplier and Subcontractor Management: Coordinate and collaborate with vendors, suppliers, and subcontractors to obtain competitive pricing and 
ensure their ability to meet project requirements and timelines. Evaluate and select the appropriate suppliers and subcontractors in 
consultation with the project management team.
Compliance and Documentation: Ensure compliance with all client requirements, industry standards, and regulations in the tendering process. Maintain accurate and up-to-date documentation of all tender-related activities, including bid documentation, pricing updates, and 
communication records.
Communication and Coordination: Collaborate with the sales and project management teams to align on project strategies, schedules, and deliverables. Act as a liaison between the company and potential clients during the tendering process, addressing their queries, and providing necessary information.
Risk review: Provides information to the risk review process in accordance with Hitachi Energy Ltd. policy and sometimes participates in the risk review assessment.
Lost proposals: Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with Sales/Local Business Unit to obtain better future results.

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