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Sales Account Manager (Aluminum)

Location: Farmington Hills, Michigan, United States
Job ID: R0036717
Date Posted: Jan 25, 2024
Segment: Astemo
Business Unit: Hitachi Astemo
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Entry Level
Job Schedule: Full time
Remote: No

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General Responsibilities:

The Account Manager will work closely with customers and internal teams to support commercial activity related to brake/chassis products. Account management responsibilities include acting as a main point of contact for customers, ensuring timely responses to customer inquiries, preparing sales reports and summaries, identifying growth opportunities, and working closely with internal teams to manage commercial activity related to the Brake products. The ideal candidate should be self-motivated and open to learning chassis product specifications and manufacturing processes so as to communicate confidently with knowledgeable customers.

Job Responsibilities:

  • Interface regionally with the customer and represent the customer voice internally
  • Enhance the customer relationship management
  • Support the regional 5-year outlook and AOP (pricing, acquisition projects, sourcing decisions)
  • Interface with OEM engineering, purchasing, and cost analysis teams
  • Identify the trends of the customer, in coordination with marketing
  • Coordinate and complete customer quotations
  • Support customer visits to manufacturing sites and sales offices globally
  • Promote regionally innovation at the customer
  • Improve regional customer account profitability
  • Analyze costs and pricing for customer brake applications
  • Receive, verify, and manage customer purchase orders
  • Support customer cost breakdown activities
  • Track and update customer contracts
  • Maintain and control project expenses
  • Support commercial aspects of product development and design changes
  • Understand customer’s expectations
  • Understand customer’s organization, program milestones, and key deliverables


Knowledge, Skills and Abilities

  • Strong understanding of his customer
  • Understanding of automotive market dynamics and requirements
  • Technical negotiation
  • Understanding of financials
  • Fluent English level
  • Customer Language desired
  • Experience working with ALUMINUM products is preferred.
  • Excellent analytical and communication skills
  • Well organized, inquisitive, and independent
  • Ability to manage multiple projects simultaneously while paying strict attention to detail
  • Proficient in MS Office tools, especially Excel and Powerpoint
  • Availability for travel, including international
  • Additionally, the ability to work independently with minimal direction is required as are strong verbal and written communication skills. 

Additionally, the ability to work independently with minimal direction is required as are strong verbal and written communication skills. 

Education:  Possess a bachelor’s or master’s degree in Engineering, Business studies or equivalent

Experience:  5 - 10 years’ experience in Automotive industry and/or key account management

Job level determined by various factors such as organization size, responsibility, career stage, and capabilities.

Supervisory Responsibilities:  N/A

Working conditions:

Physical Demands: Required to sit or stand for long periods of time. The employee may occasionally lift and/or move up to 25 pounds.

Travel: Domestic and international travel maybe required.

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.

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