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Service Coordinator

Location: Slovakia
Job ID: R0042065
Date Posted: May 2, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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  • Field Service Engineering work is focused on providing technical advice to customers includ-ing commissioning, installing, and testing of products/equipment including: Identifying and correcting more complex problems associated with start-up. 
  • Researching, evaluating, and recommending new products or equipment upgrades that will meet customer needs. 
  • Developing on-going relationships with customers to secure future business. 
  • May resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased A Senior Professional (P3) applies advanced knowledge of job area typically obtained through advanced education and work experience. 
  • Responsibilities may include: Managing projects and processes, working independently with limited supervision. Coaching and reviewing the work of lower-level professionals. 
  • Problems faced are difficult and sometimes complex.

Personality requirements and skills

  • Good customer service, communication and interpersonal skills
  • Experience in the field of min. 5 years
  • Electrotechnical competence:
  • E23 Electrical engineer for activity management or operation management according to §23, decree no. 508/200 Coll.
  • E1.0 technical electrical equipment without voltage limitation, including lightning rods
  • Expertise in Designated technical electrical equipment (UTZ E) is an advantage:
  • min. according to §24, MDPaT SR decree no. 205/2010 Coll.

Employee perks, benefits

  • Strong background of international company
  • An open corporate culture that supports the growth of talents
  • Encouraging innovation and developing cutting-edge technologies
  • Flexible work time
  • Pension allowance
  • Yearly bonus progressive with success on the business targets
  • Mobile phone and data with allowed private use
  • 3 days sick leave
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