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Service Project Manager

Location: Madrid, Madrid, Spain
Job ID: R0041728
Date Posted: May 21, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Project/Program Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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General Information:

For our BU Grid Automation in Madrid, we are looking for a Service Project Manager for Battery Energy Storage System.

Your Responsibilities:

  • Manage warranty and SLA from PAC/FAC to the End. 

  • Be responsible of financial results of the project. 

  • Manage project risks. 

  • Leading Handover together with Lead Engineering assuring the complete handover package transferal. 

  • Coordinate cross-functional resources (Service Engineers, R&D, Engineering) 

  • Coordinate suppliers for supporting activities (finding resolution path, deliver components) 

  • Act as main contact point for customer. 

  • Manage weekly call for cases status progress. 

  • Tracking status update of cases. 

  • Be responsible for LL sharing with the organization. 

  • Collaborate with the service engineering team to finalize and manage spare parts stock and time schedules for the planned maintenances. 

  • Ensure the project follows and complies with company health, safety, and environmental policies 

Your Background:

  • Preferred 3-5 years of work experience in equipment installation, coordinating activities with customers, suppliers and assigned team;  

  • Knowledge of Office365 (Excel, SAP, Microsoft Project);  

  • Good knowledge English language.  

  • Flexibility, proactivity, result-oriented and problem solving. 

  • Degree or Master degree in Management Engineering or Engineering;  

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