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Sr. Sales Representative – Machines and Service

Location: Kansas City, Missouri, United States
Job ID: R0042919
Date Posted: Jan 26, 2024
Segment: Connective Industries
Business Unit: Hitachi Industrial Equipment Systems
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Duties and responsibilities:

  • Meet or exceed assigned machine, and service product sales targets.
  • Prospect new opportunities utilizing all available resources while maintaining existing customers in territory – Convert – Penetrate – Retain (CPR)
  • Grow market share – focus on penetrating deeper into existing accounts and converting competitive accounts, while maintaining existing business
  • Effectively promote and sell all Sullair compressor solutions and technologies, air treatment, and service products – identifying and presenting the best system and/or aftermarket solution specific to customer requirements and expectations
  • Understand and practice Strategic Selling principles and concepts.
  • Establish rapport and maintain regular contact with existing and new customers.
  • Respond promptly to customer inquiries – ensure quick turn-around and timeliness for all customer inquiries and RFQ’s.
  • Ascertain customer business needs – assess and recommend new product offering(s) or improved service level ideas (VOC initiatives) to Sullair.
  • Maintain the highest standards of customer service – strive to meet / exceed customer expectations.
  • Utilize Microsoft Dynamics CRM to support and manage customer activities, quotes, leads, etc.
  • Be a key face of Sullair to our customer; be professional in all interactions, communications, presentations, appearance, etc. with the customer always.
  • Prepare all sales and activity reports, presentations, studies, and research as requested.



  • Bachelor’s degree in engineering (or technical discipline) or business

Professional experience:

  • At least 3 years of experience in a technical / solution selling environment, preferably in the use and/or application of compressed air systems.
  • Ability to work collaboratively with key stakeholders.
  • Available for travel at least 25% of the time.
  • Proficiency in Microsoft office (i.e. Excel, PowerPoint, Word, etc.)  

Key behaviors:

  • Excellent communication skills with strong desire for serving customers.
  • Excellent presentation skills.
  • Strong communication skills with the ability to handle inevitable objections, inspire trust and generate project enthusiasm.

Direct reports:

  • N/A

The successful candidate is responsible for complying with Sullair and Hitachi’s Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.

This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.

Sullair is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.

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