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Service Engineer BESS

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Location: Arese, Milano, Italy
Job ID: R0042821
Date Posted: Apr 23, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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For our BU Grid Automation in Genova, we are looking for a Service Engineer for Battery Energy Storage System.

Your responsibilities:

  • Execute service work on Batteries Energy Storage Systems according to work instructions and in accordance with Hitachi Energy standard processes.

  • Deliver quality customer service to satisfy customers.

  • Perform preventative and corrective maintenance at site or from remote.

  • Identify technical problems and make analysis through remote or on site activities in different areas (service, installation and commissioning, retrofits, technical assistance).

  • Utilize the Hitachi Energy remote connection tools to collect data from the installed fleet and provide meaningful data analytics.

  • Work in close cooperation with the R&D and engineering team to identify digital solution and support the expansion of the service scope on the Hitachi Energy BESS installed base.

  • Collaborate with the service engineering team to finalize spare parts list and time schedules for the planned maintenance.

  • Act as resolution owner of the cases opened by the customers. Keep the assigned fleet database always up to date in terms of system configuration.

  • Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.

  • Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.


  • Bachelor Degree in Electronical Engineering or Technical Diploma;

  • Experience of 5 years in Service;

  • Experience in automation and control is nice to have;

  • Good Knowledge of English and Italian;

  • Ability to work in team and problem solving;

  • Availability to travel between Italy and Europe (50%).

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