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Aftermarket Inside Sales Representative

Location: Holland, Michigan, United States
Job ID: R0040962
Date Posted: Jan 31, 2024
Segment: Connective Industries
Business Unit: Hitachi Industry & Distribution
Company Name: JR Automation
Profession (Job Category): Sales, Marketing & Product Management
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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At JR Automation, the Aftermarket Inside Sales Representative tracks custom automation trends in multiple market verticals and converts that research into actionable prospecting and new opportunities.

What You'll Do:

  • Understand JR Lifecycle Management Ideal Customer Criteria to inform marketing and selling strategies.
  • Understand JR Lifecycle Management business unit experience, capabilities, and customer diversification strategies.
  • Identify and match JR’s Lifecycle Management capabilities and capacity to the post-installation service and support needs of JR customers.
  • Leverage market and customer intelligence data for initial customer outreach.
  • Leverage existing database of JR customers and pursue opportunities within those customers accounts for new automation, modernization projects and post-installation service and support.
  • Generate new sales opportunities through timely qualification of new customer leads generated through marketing and sales activities.
  • Prepare proposals for field service and remote support.  Manage proposals through the process to receipt of PO and project kickoff. 
  • Leverage relationships with existing customers and supplier partners to increase quantity and quality of leads for Lifecycle Management service and support opportunities.
  • Achieve sales lead objectives set by Sales Leadership.
  • Collect relevant customer information and requirements to efficiently manage the opportunity through it’s lifecycle. 
  • Collect relevant customer information to present the new automation or modernization project opportunity to the field sales team.
  • Participate in small to medium research and reporting projects from time to time.

Note: This list of responsibilities is by no means inclusive; however, it is intended to be a guideline for activities.

What You'll Bring:

  • Minimum 1 plus years’ experience working in a sales or research capacity within a manufacturing, industrial service, or custom automation
  • Demonstrated knowledge of sales and marketing techniques and financial principles
  • Ability to develop effective negotiation skills, representing the company's long-term business requirements
  • Passion for manufacturing and automation coupled with a demonstrated technical aptitude
  • Self-motivation to help the company achieve aggressive sales lead goals
  • Talent for developing relationships
  • Ability to work in a team-oriented environment
  • Emotional intelligence

Company Overview 

At JR Automation, our team of experts leverage the latest technologies, innovative thinking, and decades of experience to meet the automation needs of our customers all over the worldFounded in 1980, JR Automation now has over 2,000 employees at 23 manufacturing facilities in North America, Europe, and Asia.  

Come think, solve, and create with us! 


Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.

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