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Technical Support Specialist

Location: Napoli, Napoli, Italy
Job ID: R0028797
Date Posted: Feb 6, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Rail
Company Name: Hitachi Rail S.p.A.
Profession (Job Category): Other
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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Descrizione

Hitachi Rail is looking for an enthusiastic self-motivated Technical Support Specialist who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Roma or Naples - IT.

About us:.

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Mission:
Guarantee technical / specialist support for maintenance / assistance / commissioning activities

Contribute to the achievement of specific and measurable objectives assigned related to commissioning / assistance / maintenance under the coordination of more experienced resources


Accountabilities

  • Provides technical / specialist support to the order / construction site teams for problems related to the maintenance / assistance / commissioning activities of competence
  • Prepares and delivers technical training interventions for the benefit of site personnel or the customer
  • Supports site personnel in solving particularly complex maintenance interventions
  • Coordinates maintenance / assistance / commissioning interventions of particular complexity at the site, in case of need
  • Sets up and guides the activities and resources of the construction site on a technical level, identifying potential critical issues that arise and providing know-how to prevent / overcome them
  • Performs the troubleshooting, analyzing the malfunction and identifying the causes
  • Finds the tools, equipment and materials / spare parts necessary for the intervention
  • Performs the repair operation following the maintenance procedures
  • Checks the integrity of any disassembled and / replaced parts
  • Performs the functional testing of the system subject to the intervention
  • Performs preventive maintenance interventions where required
  • Fill in the fault report and the intervention form, entering them in the HRI information system
  • Evidence of the recurrence of operating anomalies by filling in the appropriate form to the interested HRI corporate bodies (Design, PM, Quality ...)
  • Supports the maintenance / assistance technicians of decentralized firms
  • Ensures compliance with workplace safety regulations for the part of competence
  • Enter the rolling stock operating data on the company information system

Required Skills/ Knowledge

  • Experience to perform the aforementioned accountabilities as dictated in section above
  • Bachelor of Science or technical degree required preferably in mechanical, electrical or systems engineering;
  • In-depth knowledge of diesel and electric engines, in the railway or automotive field;PE a plus
  • Minimum 5  years working on railway or automotive projects in warranty or Maintenance role
  • Previous work in the train transport system or automotive industry, as a system technician / integrator a plus
  • Willing to take on big challenges with large-scale railway or automotive project
  • Able to perform mechanical and electrical circuit engineering
  • Ability to test diesel or electric engines in railway or automotive field
  • Ability to place mechanical and electrical systems into service
  • Ability to interpret contract specification
  • Ability to read, understand and interpret mechanical and electrical line drawing, schematics and cable plans

Desired Skills/ Knowledge

  • Previous experience in the testing and commissioning of diesel and electric engines, in the railway or automotive field
  • Management of operation and maintenance processes
  • Manage and guide assigned resources and suppliers in order to perform testing and troubleshooting activities
  • Knowledge and ability to use mechanical, electrical and electronic tools
  • Ability to read and interpret HV-MV-LV functional diagrams
  • Knowledge of the devices installed on railway rolling stock and in particular diesel and electric engines
  • Knowledge and ability to use mechanical equipment / tools
  • Ability to read and interpret mechanical drawings and functional diagrams
  • Knowledge of subsystems and mechanical and pneumatic equipment installed on railway rolling stock and in particular of bogies (both motors and carriers), reducers, suspensions, door systems, braking systems
  • Significant work experience in the railway or automotive vehicle sector
  • Availability to work on daily, night and holiday shifts, both in Italy and abroad
  • Attitude to team working and relations with HR / customer / supplier technicians

Education / Qualifications
Mechanical , Electrical technology/Associate Degree or equivalent technical background.

Languages
English Proficiency


We thank all applicants for their interest; however, only those under consideration will be contacted. Join us at https://www.hitachirail.com/careers


It is our commitment at Hitachi Rail to create a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.       

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Have a glance at our LinkedIn page https://www.linkedin.com/company/hitachirail/

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