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Field Service Engineer/Robots Engineer - (BU50)

Location: Lake Orion, Michigan, United States
Job ID: R0042796
Date Posted: Feb 6, 2024
Segment: Connective Industries
Business Unit: Hitachi Industry & Distribution
Company Name: JR Automation
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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  • Travel to a customer site on a moment’s notice and remain on‐site for the duration of time required to
    perform the troubleshooting and repair functions. This may include long hours, nights, weekends and
    holiday work.
  • Ability to discuss, diagnose & repair robot operational and process problems as reported by the customer.
  • Troubleshoot, repair, and maintenance of Fanuc and other robot controllers, electrical control devices,
    mechanical units, transfer devices and peripheral equipment.
  • Complete a Field Service Report for each customer service call.
  • Maintain a service tool kit and documentation to facilitate rapid customer response.
  • Communicate frequently with involved, employees and customer employees to ensure that expectations
    are being met.
  • Return parts used for the service call but not purchased by the customer or defective parts replaced under
  • Provide telephone‐based troubleshooting support to customers to resolve robot or related peripheral
    equipment operational problems on as needed basis.
  • Robot and system programming and path editing of robot and related peripheral equipment to restore,
    maintain or optimize system performance.
  • Note: This list of responsibilities is by no means inclusive; however, it is intended to be a guideline for activities.                                                     Qualifications:
  • High school diploma or equivalent
  • Technical certification or college degree preferred
  • 1‐3 years of experience with automated equipment build, troubleshooting, and maintenance.                   Basic proficiency in:
    • Schematic interpretation
    • Robotics
    • Electrical
    • Trouble shooting
  • Proven mechanical aptitude with a focus on safety and quality.
  • Proven ability to accept direction and complete tasks as assigned while working as part of a team or
  • Ability to complete Lock Out Tag Out training while employed at JR.
  • Travel at least 30% of the time may be required. This may include domestic and international travel
    depending on the project.                                                                                                                                            Behavioral Skills:
  • Adaptability
  • Quality Orientation
  • Innovation
  • Teamwork 
  • Tolerance for Stress
  • Practical Learning
  • Safety
  • Communication
  • Information Monitoring
  • Problem Assessment

Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at JR Automation, please send the nature of request and contact information to [email protected]. Queries other than accommodation requests will not be responded to.

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