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SIAM Product Manager – Human Resources Service Delivery (HRSD) and Finance

Location: Krakow, MA, Poland
Job ID: R0043577
Date Posted: Feb 21, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: Yes

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Hitachi Energy IT has initiated an IT Transformation program for the set up and migration to a new “stand alone” global IT environment. We are looking for a talented IT individual to be part of building and operating a new IT function equipped to meet our future needs. As SIAM  Product Manager – Human Resources Service Delivery (HRSD) and Finance, you will be responsible for cooperation with internal stakeholders to understand their needs and with technical teams for delivery.

If you are a motivated self-starter who has a passion for excellence and values education, integrity, innovation, and success, this is a role for you!

Your responsibilities:

  • Liaise customers and stakeholders to understand and anticipate their needs and translate them into product requirements.
  • Work with key Business stakeholders to define a product road-map.
  • Manage product backlog and prioritize them based on changing needs.
  • Oversee all stages of product creation including design and development.
  • Develop epics, enhancements, user stories to be delivered via Agile delivery methodology.
  • Monitor and evaluate product progress at each stage of the process.
  • Manage virtual teams and ensure they are delivering in line with product road-map.
  • Manage operations (day to day activities of product delivery).
  • Product development and improvement.
  • Assure product compliance to relevant compliance, regulatory, security and governance standards.

Your background:

  • At least 8 years of experience working in the ITSM Tools (minimum 3 years in ServiceNow).
  • Extensive knowledge of ServiceNow HRSD modules and data driven solutions in ServiceNow.
  • Degree in software engineering, computer systems, or similar.
  • ServiceNow Systems Administrator certification required.
  • ITIL Foundation certificate required.
  • Demonstrated experience in dealing with business stakeholders, understanding their requirements and translating them to functional specifications.
  • Demonstrated experience in defining product roadmaps and managing delivery of capabilities inline with the defined roadmap.
  • Demonstrated experience in working collaboratively in geographically dispersed team.
  • Fluent spoken and written English, ability to formulate complex topics in everyday language.
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