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Technical Consultant - Associate (Freshers B.E./ B. Tech - 2022-2023)

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Location: Hyderabad India
Job ID: 1027715HV
Date Posted: Feb 23, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Vantara Corporation
Profession (Job Category): Project/Program Management

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We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.

Imagine the sheer breadth of talent it takes to inspire he future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

About Company:-

For over 100 years, Hitachi Vantara Federal has been inventing the future through an innovative mindset and leading the way in data-driven solutions. Hitachi Vantara Federal is meeting an urgent and fast-growing demand that combines technology, intellectual property, and industry knowledge to deliver data-managing solutions. Our company is positioned to continue to deliver extraordinary outcomes that help enterprises improve their customers' experiences, develop new revenue streams, and lower the costs of businesses. We drive advantage for our clients by combining IT, operational technology (OT), and domain expertise. Join our team today to help continue to make the extraordinary happen

Technical Consultant - Associate (Freshers B.E./ B. Tech - 2022-2023)

Primary Responsibilities:
  • The candidates will be deployed to maintain and monitor Hitachi Vantara's customer environments
  • They will be responsible for the day-to-day support, monitoring and reporting health, availability and performance for the various IT Infrastructure components for the assigned customer account(s) by following the established guidelines
  • Check for alerts, create incidents for alerts, "log & pass" incidents assigned to ticketing queues for further troubleshooting and mitigation actions by support teams
  • • Monitor incidents, service request ticket queues and escalate tickets to Level-2 & Level-3 support teams
  • Follow the established policies, procedures and practices defined by Hitachi Vantara

Key Attributes:
  • Business acumen
  • Problem solving & Analytical skills
  • Excellent communication skills
  • Flexible, proactive approach
  • Team player
  • Aware of technology trends
  • Keen interest in hobbies & sports
  • Ability to continue learning
  • Well-versed in current affairs
  • Reading habit
  • Smart candidates having all round awareness

Required Knowledge & Skill-sets:
  • Fundamental knowledge of IT Infrastructure
  • Fundamental knowledge on technical troubleshooting and sound analytical skills
  • Willingness to work in 24x7 shifts and open to relocate to any Hitachi Vantara office location within India or abroad as per business requirement
  • Excellent communication skills
  • FY 2022 - 2023 B. Tech / B.E. college graduates (except IT, Computer Science, Biotechnology, Chemical, Biomedical) with 60% cutoff.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings . We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We want to help you take care of your today and tomorrow - at home and at work. Which is why we offer industry-leading benefits that go far beyond compensation. That means support, services, and resources that also take care of your holistic health and wellbeing. We're always looking for new ways of working that bring out our best, which leads to unexpected ideas. Here, you'll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent).

About us

We're a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society . If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

We're proud to say we're an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic . Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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