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Field Service Technician (f/m/d)

Location: Guntramsdorf, Niederösterreich, Austria
Job ID: R0043771
Date Posted: Apr 16, 2024
Segment: Green Energy & Mobility
Business Unit: Hitachi Energy
Profession (Job Category): Engineering & Science
Job Type (Experience Level): Experienced
Job Schedule: Full time
Remote: No

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We seek for '’Service Technician'' who will be able to demonstrate knowledge in Service Solutions in our Grid Integration Service Unit with below qualifications:

Your responsibilities

  • Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements

  • Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally

  • Coordinating logistics of resources and spare parts for all site Service jobs

  • Perform tasks requiring the ability to read and work from applicable electrical and mechanical drawings, and/or instruction and technical manuals

  • Perform applicable internal work such as bushing connections, lead clearance, tapping, crimping, taping, contoured joints, etc.

  • Identifying and developing potential sales and business opportunities based on knowledge of customers and collaboration across Hitachi Energy

  • Suggesting product and process improvements within the business to enhance operations and customer service

  • Repair, re-gasket, assemble and disassemble equipment as directed. With direction, perform activities requiring use of all applicable mechanical hand tools

  • Provides recommendations to management to improve operations and customer service

  • Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business

Your background

  • Minimum of 2 years experience, preferably in Service Business , Project and Site Management

  • Having knowledge and experience about system measurement & analysis, diagnostic & troubleshooting features

  • Fluent in German

  • Being self-motivated and self-organized. Open mindedness and strong interpersonal skills.

  • No restriction for travelling (domestic)

  • Having a valid driving license.

More about us

You can expect a challenging and varied role in an international environment. You will work in a dynamic team with flexible working hours. We offer a very high level of training, performance-related pay, various social benefits, and the opportunity to work independently and take responsibility for outcomes.

This position offers a minimum base salary according to the CBA (employees in the electrical industry) starting at EUR 3.024,27 gross per month. Depending on your qualifications and experience, we are open to negotiating a higher salary than the amount set forth in the CBA.


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