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Sr. Technical Writer IRC208095

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Job ID: IRC208095
Date Posted: Apr 10, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): IT, Telecom & Internet
Job Type (Experience Level): Management
Job Schedule: Full-Time
Remote: Yes

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Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules' firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.


Excellent, proven written, and verbal communication skills

Experience with programming, construction, engineering, networking, or databases a plus, as well as using software for those fields; Knowledge of SQL queries a plus

Additional helpful skills include: experience writing and managing multi-volume documentation, extensive editing, graphics, videos, SGML/XML/HTML in structured documentation, user experience training or knowledge, experience working in agile/scrum

Fit in well with highly technical environment and ask the right questions for the right detail from highly technical and very busy people

Comfortable coordinating with agile/scrum teams, including writers, subject matter experts, and other roles in other locations

Experience with end-user documentation for enterprise-level products in client/server and/or cloud environments that have cross-product content and information connections

Ability to adjust to changes midstream and excitement about using your creativity to solve problems

Job Responsibilities:

A Technical Writer is someone who loves to write accurate and engaging documentation for technical audiences. Someone we will be excited to work with every day. Someone with high standards who will push us to be better. Someone who will take pride in Command Alkon, like we do.

Here's what you'll do
Research, write, edit, and organize highly technical information and turn it into compelling and useful written and visual end-user focused content, both written content and training videos

Who you are
BA/BS in Technical Communication, English, Journalism, Instructional Technology, CS, MIS, CIS or related field; MS in one of the fields preferred
10+ years experience writing software product end-user documentation and other forms of technical content including graphics and training videos
Experience in Madcap Professional Suite for authoring and publishing documents

What We Offer

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment - or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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