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Customer Helpdesk / Web Research - German Fluent language skills ( 1 year ftc) IRC212821

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Job ID: IRC212821
Date Posted: Mar 14, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: GlobalLogic
Profession (Job Category): Process Management
Job Type (Experience Level): Experienced
Job Schedule: Full-Time
Remote: Yes

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Description:

GlobalLogic are looking for a number of people for an exciting project working with some of the most up to date and innovate technology, based in Central London - you will need to be onsite 3 days a week, with 2 days working from home. Working days are Tuesday to Saturday

Requirements:

Full training will be provided for these roles but some experience or keenness to learn in the following areas will be expected:

iOS - Mac or iPhone
Skilled researcher and comfortable using a variety of online sources.
Keen attention to detail.
Self-motivated.
Customer service background (Communications team) preferred, but not necessary.
1 year technical support or other problem solving experience preferred, not necessary.
Able to maintain positive attitude and attention to detail when performing repetitive tasks.
Adaptable and able to learn new projects and processes.

Preferences:

Customer Helpdesk / Web Research - German Fluent language skills ( 1 year ftc)

Job Responsibilities:

Should be able to Read,write provided text in recommended format
Should be Strong in German & English Grammar: Articulation, Sentence Structure
Able to coordinate and swap between multiple workflows and adapt to a fast paced environment
Strong Web-Research ability: Analyzing and interpreting patterns and trends. Recording findings by taking written notes and using appropriate software

What We Offer

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences - providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

You'll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day - so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.

We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation. We are proud signatories to the Tech Talent Charter which was created because solving the diversity problem in tech requires a collective effort across companies and sectors - https://www.techtalentcharter.co.uk/.

About GlobalLogic

GlobalLogic is a leader in digital engineering. We help brands across the globe design and build innovative products, platforms, and digital experiences for the modern world.

By integrating experience design, complex engineering, and data expertise-we help our clients imagine what's possible, and accelerate their transition into tomorrow's digital businesses.

Headquartered in Silicon Valley, GlobalLogic operates design studios and engineering centers around the world, extending our deep expertise to customers in the automotive, communications, financial services, healthcare and life sciences, manufacturing, media and entertainment, semiconductor, and technology industries.

GlobalLogic is a Hitachi Group Company operating under Hitachi, Ltd. (TSE: 6501) which contributes to a sustainable society with a higher quality of life by driving innovation through data and technology as the Social Innovation Business.
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