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Pentaho Head of Learning & Development/Sales Enablement

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Location: Boston, Massachusetts, United States
Job ID: 1027911HV
Date Posted: Mar 21, 2024
Segment: Digital System & Service
Business Unit: Hitachi Services & Platforms
Company Name: Hitachi Vantara CorporationHitachi Vantara Corporation
Profession (Job Category): Product Org
Job Type (Experience Level): Experienced
Job Schedule: Full-time

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We're Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all.

Imagine the sheer breadth of talent it takes to inspire he future. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally important to us.

The team

Do you have a passion for Software and Data and a successful record of launching and growing B2B Software Products and Services as a Head of L&D and Sales Enablement? Do you work closely and collaboratively with Sales, Customer Support, Customer Success, Engineering, HR, Customers, and Partners?

We are seeking an innovative and dedicated Learning & Enablement Manager to join Hitachi Vantara, operating at the cutting edge of Data Operations and Intelligence. This role is ideal for someone with a deep-rooted passion for nurturing growth and facilitating learning across a broad spectrum of stakeholders, including internal teams, partners, and customers within the Data Operations and Intelligence landscape. As a key architect of our learning and enablement strategies, you will design and implement robust training programs that not only elevate the proficiency of our internal sales force but also enhance the capabilities of our external ecosystem. Your mission will be to ensure that all participants are adept at navigating and excelling in the dynamic and complex landscape of Data Operations and Intelligence, thereby solidifying our position as a beacon of innovation and a trusted partner in the industry.

Key Role Details
• Lead Learning and Development for Pentaho Software Business
• Lead Direct Sales Enablement for Pentaho Software Business
• Lead Partner Sales Enablement for Pentaho Software Business
• Own Management of Outsourced Service Providers
• Drive Digital first approach for all L&D and Enablement

Lead Learning and Development for Pentaho Software Business
• Own L&D Strategy and execution for the Pentaho Software Business overall
• Collaborate with other Business Leaders to identify and execute L&D needs by function
• Includes Sales, Marketing, Customer Support, Customer Success, Engineering and Product Management
• Put in place and continously improve general learning program for all Pentaho staff
• Put in place and continually improve specific learning programs for all Pentaho functions

Lead Direct Sales Enablement for Pentaho Software Business
• Partner closely with Head of Sales and any relevant Direct Sales Leaders
• Own Direct Sales Induction / Onboarding for new staff
• Identify a clear approach to Selling and ensure continuous Sales Skill learning
• Ensure Offering understanding is continually trained, updated and tested
• Ensure there is a generally an ongoing program of Direct Sales Training
• Own Production of Key Selling Assets e.g. Pitch Deck, Competitor Battle Cards, Customer Use Cases

Lead Partner Sales Enablement for Pentaho Software Business
• Partner closely with Head of Sales and any relevant Partner Sales Leaders
• Own and continuously improve Partner Education Roadmaps
• Own and develop Partner Onboarding process
• Own and develop Partner accreditation process, content and testing
• Ensure any required Partner content is developed, maintained and improved
• Provide support to Partners for access to training data

Own Management of Outsourced Service Providers
• Drive delivery of most L&D and Enablement needs via OSPs
• Own Selection, Management and Budget for OSPs
• Ensure all OSP Content and Delivery is accurate, of high quality and signed off

Drive Digital first approach for all L&D and Enablement
• Own Digital Learning Management System and all materials
• Enable LMS for internal and external partner / customer use
• Provide LMS training consumption tracking and reporting
• Ensure material is reusable wherever possible
• Use AI and advanced technology to drive more efficient L&D and Enablement outcomes

The role

• Strong B2B Software / Data experience and Market Understanding
• Ideally both Start up / Scale up experience and large Corporate experience
• Understanding of Data Integration, Catalog, and Governance Products
• Knowledge of SaaS offerings, PaaS and multi-cloud environment
• Experience of working with Channel, VAR, GSI / RSI / FSI Partners

Learning and Development / Sales Enablement
• Previous experience as Head of L&D and/or Sales Enablement
• Previous experience training Direct Sales and Partner Sales
• Previous experience delivering L&D and/or Sales Enablement using OSPs
• Knowledge of Best Practice for Digital first approach
• Knowledge of Best Practice for Learning Management Systems• Excellent Communicator
• Very High Level of Attention to Detail
• Strong Management skills
• Strong Organizational and Project Management skills
• Comfortable working under pressure to high standards and tight deadlines

What you'll bring

• Minimum 10 years relevant B2B Software / Data Product experience
• Minimum 7 years L&D / Sales Enablement experience
• Bachelors degree
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